Technicians: Your Job Isn't to "Just Fix it"
If you're a technician who believes your job is to "just fix it," this episode will challenge that mindset. In this episode of Windshield Time, Chris Elmore sits down with Joe Bates, owner of Northern Air Plumbing & Heating, to break down what separates average service technicians from true professionals. A technician's job is to diagnose the entire system, tell the story of what's happening, and explain what it takes to make it work the best, last the longest, and be the safest — even if that means replacement. Inside this episode: • Why "just fix it" keeps techs stuck at sixes and sevens •…
The skinny
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