Latest / The Steve Harvey Morning Show / Overcoming the Odds: Discussing the Hurdles of the Breaking Into the Beauty Industry.

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Overcoming the Odds: Discussing the Hurdles of the Breaking Into the Beauty Industry. · The Steve Harvey Morning Show

• 0:05
  Speaker 1: Welcome to the show. I am Rashwan McDonald, the host
• 0:08
  Speaker 1: of Money Making Conversations Masterclass, where we encourage people to
• 0:11
  Speaker 1: stop reading other people's success stories and start planning their own.
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• 0:22
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• 0:28
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• 0:31
  Speaker 1: Money Making Conversations Masterclass. Hi, I'm Rashan McDonald, our host
• 0:37
  Speaker 1: of weekly Money Making Conversation Masterclass show. The interviews and
• 0:40
  Speaker 1: information that this show provides are for everyone. It's time
• 0:43
  Speaker 1: to stop reading other people's success stories and start living
• 0:46
  Speaker 1: your own. I'm here to help you reach your American dream.
• 0:50
  Speaker 1: Just keep listening or watching. My guest is an entrepreneur
• 0:53
  Speaker 1: that leverages ingenuity, passion and inclusion and his business venture,
• 0:58
  Speaker 1: Damon is delve into the beauty industry, acquiring existing beauty
• 1:01
  Speaker 1: businesses and transforming them. His beauty brand, Glow and Flow Beauty,
• 1:06
  Speaker 1: is reimagining the shopping experience for black and brown communities.
• 1:09
  Speaker 1: Please work with the money Making Conversations Master Class. Damon
• 1:13
  Speaker 1: Hayley big.
• 1:14
  Speaker 2: D Hey Hey, Hey, my Godshan hey Man, thanks for
• 1:18
  Speaker 2: having me.
• 1:18
  Speaker 3: Man appreciate you always.
• 1:20
  Speaker 1: Looking everybody a little backstory history. One of the incredible
• 1:24
  Speaker 1: live activation producers in Hollywood history. Now you're in the
• 1:30
  Speaker 1: beauty business. Your customer service was always fantastic in the
• 1:35
  Speaker 1: live activistion space. I'm talking about he did events for
• 1:37
  Speaker 1: me at the Playboy Mansion, he did events for me
• 1:40
  Speaker 1: in downtown Hollywood. We were talking about multi level events,
• 1:44
  Speaker 1: thousands of people are attended. But what always stood out to me, Damon,
• 1:48
  Speaker 1: was your detail. What always stood out to me was
• 1:50
  Speaker 1: your customer service. Talk about why are you transitioning to
• 1:55
  Speaker 1: the beauty business.
• 1:57
  Speaker 2: Well, one, it's a huge opportunity for us as African Americans, blacks.
• 2:04
  Speaker 2: It's a huge space, and it's recession proof and it's
• 2:08
  Speaker 2: not going away. And as a as a guy who
• 2:11
  Speaker 2: grew up in a family with a mother, sister, wife, daughter,
• 2:16
  Speaker 2: it really really means a lot to our community.
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  Speaker 3: When we look good.
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  Speaker 2: We feel good, when we feel good, we be good,
• 2:23
  Speaker 2: we do good, all of that, all of that type
• 2:26
  Speaker 2: of stuff. And so when my wife wanted to launch
• 2:30
  Speaker 2: more of a retail scenario. That's when I really start
• 2:34
  Speaker 2: looking at the industry and saying we've had the short
• 2:38
  Speaker 2: end of a stick only from recycling our black dollars,
• 2:43
  Speaker 2: but also the concept of service. I grew up in
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  Speaker 2: an all black community like most of us did, you
• 2:49
  Speaker 2: and I Rishima, when when we were coming up and
• 2:52
  Speaker 2: a lot of folks we just haven't we weren't served
• 2:55
  Speaker 2: by the people who own businesses, be it a corner
• 2:59
  Speaker 2: liquor store or where we get our fish, our chicken,
• 3:02
  Speaker 2: our takeout, and so we thought it was one a
• 3:06
  Speaker 2: good business model to one that it was time for
• 3:09
  Speaker 2: us to seize. In three we can restore some of
• 3:13
  Speaker 2: the pride and some of the feeling good about shopping
• 3:17
  Speaker 2: in your own community.
• 3:18
  Speaker 1: Let's talk about that. The industry. You're in, the beauty industry,
• 3:21
  Speaker 1: Like you're said, it's an industry that is very dominated
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  Speaker 1: by African Americas from a sales standpoint, from a beauty
• 3:29
  Speaker 1: from an activation you know, but from a product distribution standpoint,
• 3:35
  Speaker 1: that's where we lack explain that that I want to
• 3:38
  Speaker 1: say the word of lack of participation.
• 3:41
  Speaker 2: Yeah, we're buyers, I mean we're consumers. I mean, you know,
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  Speaker 2: the status if we were a nation, we would be
• 3:47
  Speaker 2: the eighth or ninth largest nation on the planet. We
• 3:50
  Speaker 2: just don't own and so I think that once again
• 3:54
  Speaker 2: in our own communities we didn't set up shop. You know,
• 3:58
  Speaker 2: became a time you know, after I think the seventies
• 4:00
  Speaker 2: we didn't set up shop, and then obviously we had
• 4:02
  Speaker 2: that crack academic and all that kind of stuff. We
• 4:05
  Speaker 2: weren't able to build businesses. And this is just one
• 4:09
  Speaker 2: of the businesses that we support daily. If you think
• 4:12
  Speaker 2: about hair care, skincare, nail care, that's twenty four to seven,
• 4:16
  Speaker 2: that's three sixty five. And we don't manufacture anything. We
• 4:20
  Speaker 2: don't sell it, we don't whost sell it, and so
• 4:24
  Speaker 2: it's just been really dominated by Koreans who are on
• 4:28
  Speaker 2: the distribution side of it, and then the Chinese tend
• 4:31
  Speaker 2: to make the product, and then to a lesser degree
• 4:35
  Speaker 2: to Japanese people come up with great and ingenious synthetic
• 4:39
  Speaker 2: and chemical driven ideation that gets made by the Chinese
• 4:42
  Speaker 2: and distributed by the Koreans in our neighborhood. So we
• 4:45
  Speaker 2: do not participate at all in that space. But I
• 4:50
  Speaker 2: will say over the last couple of years, you may
• 4:52
  Speaker 2: have heard of shade Moisture selling to Unilever, Mael selling
• 4:58
  Speaker 2: to Procter and Gamble. Another one was Honeypot. I can't
• 5:02
  Speaker 2: remember who they sold to. But we're now solving our
• 5:05
  Speaker 2: own problems, developing our own product right.
• 5:09
  Speaker 1: Which is really important now when I'm talking to Damon
• 5:11
  Speaker 1: Haley Glow and Flow Beauty, he said, as he says,
• 5:15
  Speaker 1: go on other days of poor service, fractured relationship, and
• 5:18
  Speaker 1: harmful products. Dama's goal is to create a healthy environment
• 5:22
  Speaker 1: for women, men, girls and boys to shop, learn and
• 5:25
  Speaker 1: grow as their needs change. He's also launching multiple product
• 5:29
  Speaker 1: line and is franchising the business model. That's why this
• 5:32
  Speaker 1: money made conversation master class Dame franchising the business model.
• 5:36
  Speaker 1: What is that business model?
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  Speaker 2: What we've done is we've created the playbook. We've created
• 5:45
  Speaker 2: the recipe on how to do this business from a
• 5:49
  Speaker 2: retail perspective. And you know, there's a lot of legalities
• 5:53
  Speaker 2: that you have to do, and we've gone through all
• 5:55
  Speaker 2: of that process so that I can now say, hey,
• 5:59
  Speaker 2: if you're interested in investing in yourself, investing in your family,
• 6:03
  Speaker 2: investing in your community and this industry, here's a way
• 6:06
  Speaker 2: to do it and will help you do it and
• 6:08
  Speaker 2: So that's what franchising is about for us, and I
• 6:12
  Speaker 2: do believe it's probably only two or three black owned
• 6:16
  Speaker 2: beauty supply franchises in the United States now.
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  Speaker 1: You know, I've read been an article that said one
• 6:24
  Speaker 1: of the great ways to get into entrepreneurship is through franchising.
• 6:28
  Speaker 1: Can you explain to me why it is so advantageous
• 6:31
  Speaker 1: to pursue a franchise opportunity versus a startup. It's just
• 6:36
  Speaker 1: going in and starting up your own beauty store, starting
• 6:38
  Speaker 1: up your own supply center. That's beauty related talk to us.
• 6:43
  Speaker 2: Yeah, you don't start from zero with a franchise. You
• 6:46
  Speaker 2: have a company or corporation behind you, and you have
• 6:49
  Speaker 2: this playbook that's how to and if you just follow
• 6:53
  Speaker 2: those instructions in the supply chain and those materials, you
• 6:58
  Speaker 2: should be able to win because it's a proven model
• 7:02
  Speaker 2: versus just going from scratch. I mean, I came up
• 7:06
  Speaker 2: with glow and flow. The glow is for the skin,
• 7:09
  Speaker 2: the flow is.
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  Speaker 3: For the hair. You know.
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  Speaker 2: You know, I have a history of being a marketer.
• 7:14
  Speaker 2: Everybody isn't a marketer. You talked about details and how
• 7:19
  Speaker 2: we used to do activation, you know, for me, for Nike, PEPSI, coke,
• 7:23
  Speaker 2: all of these entities. If you don't have that kind
• 7:26
  Speaker 2: of experience, you can't start from zero. I was able
• 7:30
  Speaker 2: to look at the finances of the beauty and say, hey,
• 7:34
  Speaker 2: this can work. I was able to look at someone
• 7:37
  Speaker 2: else's business model and say I can double it, I
• 7:40
  Speaker 2: can two times it, or I can increase it by
• 7:44
  Speaker 2: sixty six or two thirds percent, and stuff like that.
• 7:47
  Speaker 2: But if you don't have all of those skills or
• 7:49
  Speaker 2: don't have a team, franchising is not a bad scenario
• 7:53
  Speaker 2: because you start with support.
• 7:56
  Speaker 1: Now here are some four pointers that you talked about
• 7:59
  Speaker 1: that you do intelligently and excellently at Glow and Flow
• 8:03
  Speaker 1: Beauty by cost effective and high demand products. When you
• 8:07
  Speaker 1: say that, what do you mean, Well.
• 8:10
  Speaker 2: You know, I've always prided myself and you know, I'm
• 8:14
  Speaker 2: I got degrees and all that kind of stuff. And
• 8:17
  Speaker 2: the corporate stuff in the suites is one place. But
• 8:21
  Speaker 2: I'm always with the consumer. I'm always figuring out, like you, Rashan,
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  Speaker 2: what do the people want you with that you know
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  Speaker 2: high demand? You know you know what they are demanding.
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  Speaker 2: What that twenty year old, thirty year old, forty year
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  Speaker 2: old teenage consumer wants so you always have to have that.
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  Speaker 2: And then you have to be cost effecting at buying.
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  Speaker 2: At buying, I buy from different sources throughout the country
• 8:48
  Speaker 2: and negotiate shipping so it gets to my locations. So
• 8:51
  Speaker 2: you have to have that kind of sensibility because I
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  Speaker 2: will say, if there are some barriers, the barriers are costs.
• 8:58
  Speaker 2: You know that inventory. You want to make sure that
• 9:00
  Speaker 2: you're buying products competitivelyss versus you know target who can
• 9:07
  Speaker 2: can outprice you or they can create a lower price
• 9:11
  Speaker 2: because they're getting it at a lower price. So you
• 9:13
  Speaker 2: have to search and do that. So those are two
• 9:15
  Speaker 2: things you have to know. You got to know what
• 9:17
  Speaker 2: the consumers want because it's ever changing. You got to
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  Speaker 2: make sure you're getting it at a competitive price. Right.
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  Speaker 1: That competitive price is the key because you don't want
• 9:24
  Speaker 1: to move in. And then people because people one thing
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  Speaker 1: about black people, especially when it comes to beauty, They're
• 9:30
  Speaker 1: gonna want to evaluate their dollar spend and then all
• 9:33
  Speaker 1: of a sudden, the reputation can get out that you know,
• 9:37
  Speaker 1: this location is a lot higher in this location. It
• 9:39
  Speaker 1: might not be fair because that's not how you do business.
• 9:43
  Speaker 1: But you've done business over the years, and as I've
• 9:45
  Speaker 1: seen it. You're in the beauty industry, explain exactly the
• 9:50
  Speaker 1: location that you have your two locations in Los Angeles
• 9:53
  Speaker 1: correctly currently. Explain those locations to us before I start
• 9:57
  Speaker 1: asking some additional questions.
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  Speaker 2: Okay, So we have a location in Inglewood, California, for
• 10:04
  Speaker 2: those of you who might not know LA That's where
• 10:06
  Speaker 2: Sofi Stadium is. That's where the new Intuit Dome is,
• 10:10
  Speaker 2: the YouTube scenario they have so ingle And it's where
• 10:15
  Speaker 2: the Lakers used to play, the form all that kind
• 10:17
  Speaker 2: of stuff that's in Inglewood, and it's it's great in
• 10:22
  Speaker 2: terms of black and brown support. So that's one thing.
• 10:25
  Speaker 2: Even though you hear a lot of stuff going on,
• 10:27
  Speaker 2: Inglewood has always had a lot of black and brown
• 10:31
  Speaker 2: professional women and so that tends to really work well
• 10:36
  Speaker 2: and that has its product mix. And then our other
• 10:39
  Speaker 2: location is in Hawthorne that could considered considered maybe South
• 10:43
  Speaker 2: Bay or south of LA just slightly south of Inglewood
• 10:48
  Speaker 2: and south of the Sofi. It's a different community. It's
• 10:52
  Speaker 2: a little more laid back. It's not as accessible like
• 10:56
  Speaker 2: like you would say you're in La per Se, but
• 11:00
  Speaker 2: it has a different, different audience. It is still working
• 11:03
  Speaker 2: class of a lot of brown women, a lot of
• 11:06
  Speaker 2: latinas uh. And then we're not too far from the
• 11:09
  Speaker 2: beach communities either. So that brings about a different product offering.
• 11:13
  Speaker 3: It brings out.
• 11:14
  Speaker 2: About a different level of offering that we can give
• 11:18
  Speaker 2: to that consumer.
• 11:19
  Speaker 1: Now, David Haley, Glow and Slow Beauty. You come from
• 11:23
  Speaker 1: a sports background. Now you're in a beauty field. A
• 11:28
  Speaker 1: lot of people are afraid to make transitions. A lot
• 11:30
  Speaker 1: of people are afraid that because people tell you you
• 11:33
  Speaker 1: go out there, maybe mentors or people you don't know,
• 11:36
  Speaker 1: or people you know. People are always willing to give
• 11:39
  Speaker 1: their opinions. When you made this decision of this conscious
• 11:43
  Speaker 1: this thought process of saying, you know something I see
• 11:46
  Speaker 1: an opportunity to hear, I'm gonna go in it. What
• 11:49
  Speaker 1: were the naysayers and how did you or did you
• 11:51
  Speaker 1: worry about the naysayers when you felt that Glow and
• 11:54
  Speaker 1: Flow Beauty was going to be an option of growth
• 11:56
  Speaker 1: for you, create a legacy for you and your family.
• 12:01
  Speaker 2: Yeah, there there were some naysayers. There's still a few
• 12:04
  Speaker 2: out there that that that want.
• 12:08
  Speaker 1: To still out there now, David. Jealous people, jealous people.
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  Speaker 2: Yeah, yeah, I would say, you know, there's jealous envy
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  Speaker 2: and naysayers right, jealous that the haters, but there's some
• 12:19
  Speaker 2: that marvel at my ability to just shift, pivot, you know,
• 12:25
  Speaker 2: swerve whatever they're calling it these days.
• 12:27
  Speaker 3: But that's my nature. You know.
• 12:30
  Speaker 2: My background is really in finance. I know you a
• 12:33
  Speaker 2: math guy, right right, yep?
• 12:35
  Speaker 3: I know. That's that's why I love you, that's why
• 12:37
  Speaker 3: we connect.
• 12:37
  Speaker 2: So so I always tell people if you're not good
• 12:40
  Speaker 2: at math and numbers, when you put a dollar sign
• 12:42
  Speaker 2: in front of it, you're not gonna be good at
• 12:43
  Speaker 2: that either, you know. So, so I was a finance dude.
• 12:47
  Speaker 2: Then I switched to mark marketing. I launched the UH,
• 12:50
  Speaker 2: the marketing office for Nike because somebody saw that I
• 12:53
  Speaker 2: had the ability to do it, to take a big undertaking,
• 12:58
  Speaker 2: and so I did that. And then of course I
• 13:00
  Speaker 2: launched in my entrepreneurial pursuits with an agency. So I've
• 13:04
  Speaker 2: never been fearful of change. If I really can get
• 13:08
  Speaker 2: behind it, I think I'm a smart enough dude to
• 13:10
  Speaker 2: figure it out when I saw the people that are
• 13:13
  Speaker 2: doing it. Like I said, I mean no offense to
• 13:16
  Speaker 2: I've competed with Asians at Berkeley and at University of Michigan.
• 13:20
  Speaker 2: When I was getting my MBA and all of that,
• 13:22
  Speaker 2: and so now I'm just competing with other Koreans. You know,
• 13:25
  Speaker 2: to do the job better because I know us better.
• 13:28
  Speaker 2: I know culture better, and I know how to shape
• 13:30
  Speaker 2: it and put it in a business model that will win.
• 13:33
  Speaker 2: So I think that when I talk to people about
• 13:36
  Speaker 2: it like that, they kind of understand to say, okay,
• 13:39
  Speaker 2: because even when I was in sports, I still work
• 13:42
  Speaker 2: with the Michael Jordan's, the Lebrons, the Kobe's, but we
• 13:45
  Speaker 2: still need to deal with foot locker, which is a
• 13:47
  Speaker 2: house of brands. Right in the Nike House of Hoops
• 13:51
  Speaker 2: is a house of basketball products. So in working on
• 13:56
  Speaker 2: that retail scenario, I knew this was no different. This
• 13:59
  Speaker 2: is a house of brands. So I have to take
• 14:01
  Speaker 2: a house of brands and make it make sense. I
• 14:04
  Speaker 2: have to treat beauty like sport. I have to treat
• 14:07
  Speaker 2: looking good like competition. So all of those things I
• 14:10
  Speaker 2: bring to the business, and like I said, that's why
• 14:13
  Speaker 2: we've been able to flourish for five years.
• 14:16
  Speaker 4: Now, Please don't go anywhere. We'll be right back with
• 14:20
  Speaker 4: more money making conversations, Masterclass. Welcome back to the Money
• 14:30
  Speaker 4: Making Conversations Masterclass hosted by Rashaan McDonald.
• 14:34
  Speaker 1: Right, let me ask you this about breaking into a
• 14:38
  Speaker 1: new game. There are always things that you plan and
• 14:42
  Speaker 1: then there are things you go I didn't see that coming. Wow,
• 14:45
  Speaker 1: I didn't know that. Can you talk to my audience
• 14:48
  Speaker 1: about some of the hurdles of breaking into the beauty industry.
• 14:53
  Speaker 2: Yeah, there's a big rumor out there that Koreans and
• 15:00
  Speaker 2: other Asians try to lock us out. I believe that
• 15:05
  Speaker 2: to be true in two ways. One is it is
• 15:09
  Speaker 2: their business, like, even though we're consumers, it's theirs, and
• 15:14
  Speaker 2: so anybody that tries to threaten that, you're going to
• 15:16
  Speaker 2: have opposition. Two, it's just business, and whether you know,
• 15:21
  Speaker 2: they compete against each other and they compete harder against us, So.
• 15:24
  Speaker 3: The competition is a huge one.
• 15:28
  Speaker 2: And then two the access to information because I don't
• 15:32
  Speaker 2: have a mentor. I can mentor others, but I myself
• 15:37
  Speaker 2: didn't have a mentor per se because it's just not
• 15:41
  Speaker 2: a lot of us that are doing it. So those
• 15:43
  Speaker 2: are the big hurdles, which means you have to go
• 15:46
  Speaker 2: and search even more for the information. You have to research, read, etc.
• 15:52
  Speaker 3: To get it.
• 15:53
  Speaker 2: So that became a big you know when you talk
• 15:56
  Speaker 2: about trend and when you talk about you know, stay
• 16:00
  Speaker 2: on top of things, and you don't have anyone to source.
• 16:04
  Speaker 2: That's a huge, huge hurdle. In addition to capital, I
• 16:08
  Speaker 2: must say that when you are in this space, you know,
• 16:12
  Speaker 2: I'm in one, I'm in my Hawthorne location. But it's inventory,
• 16:15
  Speaker 2: it's money sitting on the shelves, it's money hanging on
• 16:19
  Speaker 2: the wall. So you got to make sure that you
• 16:21
  Speaker 2: have enough to fund the venture. And I would say
• 16:25
  Speaker 2: that we tend to stay stocked with inventory because I
• 16:31
  Speaker 2: don't want anybody to think that I can't solve their
• 16:35
  Speaker 2: problem when they come through the door. Others have that
• 16:38
  Speaker 2: luxury to go shopping every Monday after the weekend or
• 16:42
  Speaker 2: shop on Thursday. Now, when somebody comes in, like you
• 16:44
  Speaker 2: say that reputation on pricing, you know, well, since it's
• 16:49
  Speaker 2: not a lot of us in there, I can't do
• 16:51
  Speaker 2: group economics to get a lower rate. So my price
• 16:55
  Speaker 2: might be a little bit more. But I try to
• 16:58
  Speaker 2: give you other stuff, you know, I try to give
• 17:01
  Speaker 2: you a smile. You come in and you coughing, I'm
• 17:03
  Speaker 2: gonna give you some water. You know, we have pretty
• 17:07
  Speaker 2: bad yeah, yeah, you know, And I must admit. You know, well,
• 17:12
  Speaker 2: you know, my wife, the great and the fabulous Diane Valentine,
• 17:17
  Speaker 2: she is gonna make me super service these women because
• 17:22
  Speaker 2: that's what her life and destiny is about. And that's her,
• 17:25
  Speaker 2: the yin yang. You know, I do my thing, but
• 17:28
  Speaker 2: but she does her. So we try to create certain
• 17:31
  Speaker 2: fabulousness around and inexperience too. So like I said, we
• 17:36
  Speaker 2: we we we're in breast cancer month, so we celebrate
• 17:40
  Speaker 2: that because we know we we know our sisters, mom's
• 17:44
  Speaker 2: grandma are afflicted by that. So we do that and
• 17:47
  Speaker 2: others won't because it doesn't mean as much. You know,
• 17:51
  Speaker 2: we celebrate Black History Month, we celebrate Black Business Month,
• 17:55
  Speaker 2: we celebrate you know, a Hispanic Heritage month. You know,
• 17:59
  Speaker 2: we we sell celebrate all of that kind of stuff.
• 18:01
  Speaker 2: And once again, we create community where you want to
• 18:05
  Speaker 2: come because you're coming for what you're coming for, but
• 18:07
  Speaker 2: you're always going to get something extra. So those hurdles
• 18:12
  Speaker 2: I tend to circumvent with service, detail, caring, love, and consideration.
• 18:18
  Speaker 1: Which I appreciate. Now it's two bad headed men here
• 18:22
  Speaker 1: by talking about hair. Right hair, but that is such
• 18:26
  Speaker 1: a dominant part of your industry. Talk to us about
• 18:31
  Speaker 1: how that is, how what really plays into your business model?
• 18:37
  Speaker 1: And where do you get your hair?
• 18:40
  Speaker 2: Here is the cornerstone of our of our beauty industry,
• 18:44
  Speaker 2: to be honest, I mean that's where it starts. I
• 18:47
  Speaker 2: mean it starts. We have our own synthetic hairline called Sleigh.
• 18:54
  Speaker 2: That's Slay with three wives.
• 18:56
  Speaker 1: That's your own that's Glow and Flow Beauties.
• 19:00
  Speaker 2: It's a it's yeah, it's a separate company. Legally it's separate,
• 19:03
  Speaker 2: but it's us. We just we distribute Slay hair. So
• 19:06
  Speaker 2: we have our product in our own stores. And so
• 19:11
  Speaker 2: we we felt that.
• 19:15
  Speaker 3: That's the market that grew the most.
• 19:17
  Speaker 2: If you look at a bunch of women in all
• 19:19
  Speaker 2: the braids and the ponytails and the long hair, that's
• 19:23
  Speaker 2: a huge market. That became my number one seller. So
• 19:26
  Speaker 2: I was able to read the data of my first
• 19:29
  Speaker 2: Glowing Flow and say, wow, we sell a lot of
• 19:32
  Speaker 2: this hair. We need to sell our own, so we we.
• 19:36
  Speaker 2: And then that's when Diane said, hey, we got to
• 19:38
  Speaker 2: make it better. We got to make it the best.
• 19:41
  Speaker 2: And so so it is synthetic. It still is that
• 19:45
  Speaker 2: and we have distribution in TJ Max and Marshall's current
• 19:51
  Speaker 2: Thank you and then the first quarter of next year
• 19:54
  Speaker 2: will will more than likely be in Target and Walmart
• 19:57
  Speaker 2: because we are official vendors with Target in Walmart. So
• 20:01
  Speaker 2: hair is the cornerstone. So that's synthetic. And so when
• 20:04
  Speaker 2: you see a lot of ladies with the braids, that's synthetic.
• 20:07
  Speaker 2: Some of it's crochet where it's all the style is
• 20:10
  Speaker 2: already there and then you crochet it among your braids.
• 20:13
  Speaker 3: All of that.
• 20:14
  Speaker 2: That's huge because it's low cost. You know it's low cost.
• 20:18
  Speaker 2: Now when you scale a little bit and you talk
• 20:20
  Speaker 2: about human hair, that is a little bit more because
• 20:25
  Speaker 2: the process on human hair is human when it lasts forever,
• 20:31
  Speaker 2: and to get it over from Asia and Africa and
• 20:34
  Speaker 2: Southeast Asia and all of that, it takes a lot
• 20:37
  Speaker 2: to get it on the shelves. But that's a cornerstone
• 20:39
  Speaker 2: as well. And we actually had a human hair salon
• 20:44
  Speaker 2: before we actually had the retail in Hancock Park, which.
• 20:47
  Speaker 3: I'm sure you're familiar with. Welt it over.
• 20:49
  Speaker 2: There, and we decided not to go forward with it
• 20:53
  Speaker 2: during COVID and to go all in on glow and
• 20:56
  Speaker 2: flow the retail side.
• 20:58
  Speaker 3: But hair is the cornerstone.
• 21:00
  Speaker 2: We get our we we we get our the formula
• 21:04
  Speaker 2: for our hair started here, started out of the mind
• 21:07
  Speaker 2: of dying Valentine and a bunch of black women to
• 21:11
  Speaker 2: really figure out what the additive to the fiber is.
• 21:14
  Speaker 2: But it gets manufactured overseas. And then the human hair,
• 21:18
  Speaker 2: most of the human hair that we find here in
• 21:21
  Speaker 2: the United States is all from from from Asia, certain
• 21:25
  Speaker 2: parts of Africa and UH and uh Southeast Asia.
• 21:30
  Speaker 3: And you know the process is just real. Uh.
• 21:33
  Speaker 2: Young ladies go and they cut their hair and then
• 21:36
  Speaker 2: it's processed and put on a weft most of the time,
• 21:41
  Speaker 2: and then it's huged. But but that's that's huge, and
• 21:43
  Speaker 2: it's a tarket.
• 21:45
  Speaker 1: That's the cornerstone.
• 21:47
  Speaker 3: That's the cornerstone.
• 21:48
  Speaker 2: Yeah, and then I would even say, when you talk
• 21:50
  Speaker 2: about wet products, are the chemicals to to properly treat
• 21:54
  Speaker 2: the hair? Like, who knows if we have If you
• 21:56
  Speaker 2: and I have better products growing up, we might still
• 22:00
  Speaker 2: have ours.
• 22:01
  Speaker 3: But that in the process.
• 22:02
  Speaker 1: Yeah, come on now, because we don't have no hair.
• 22:05
  Speaker 1: David and I, we are shining. We're telling us a
• 22:08
  Speaker 1: violas shining. We talked about franchises, We talked about overcoming hurdles.
• 22:13
  Speaker 1: You know, you have a strong marketing background, you understand
• 22:16
  Speaker 1: about customer service and activations. And I always say when
• 22:19
  Speaker 1: you walk through a door, every damage someone walks in there,
• 22:22
  Speaker 1: that's an activation. How they're treated, how they walk out,
• 22:25
  Speaker 1: the reputation you build in the community city wide. Can
• 22:28
  Speaker 1: they buy Can they buy your products online? Damon?
• 22:32
  Speaker 2: Oh yeah, yeah, we're at glow and Flow Beauty dot com.
• 22:36
  Speaker 2: We're e commerce platforms so they can go and buy
• 22:39
  Speaker 2: the products as well as our hair slay hair Slay
• 22:42
  Speaker 2: with Three wiveshair dot com. So yeah, we we are
• 22:45
  Speaker 2: constantly evolving e commerce because that's just where the world
• 22:50
  Speaker 2: is going to and if people really want to support
• 22:53
  Speaker 2: a black owned businesses, that's the easiest place to do
• 22:56
  Speaker 2: it is online. Sometimes you know that's shipping is an
• 23:00
  Speaker 2: issue or the cost or whatever, but yeah, we offer
• 23:04
  Speaker 2: that and we also offer pickups, so if you put
• 23:07
  Speaker 2: the order in and then you want to pick it up,
• 23:10
  Speaker 2: we offer that too.
• 23:12
  Speaker 1: Now are strategies you know for winning and gaining We
• 23:17
  Speaker 1: talked about gaining trust in the community. We talk about
• 23:20
  Speaker 1: consistent we talk about customer services, we talk about competitive pricing. Okay,
• 23:25
  Speaker 1: but what is the overall winning plan for you guys?
• 23:29
  Speaker 1: I know you want to franchise. How can one contact
• 23:32
  Speaker 1: you about franchising?
• 23:35
  Speaker 2: Hello at Glowinflow Beauty dot com. Hello at Glowinflowbauty dot com.
• 23:40
  Speaker 2: Put franchise in the in the subject line, and then
• 23:44
  Speaker 2: that'll come directly to me. And I usually call people
• 23:48
  Speaker 2: I don't I might send an email, but I always
• 23:50
  Speaker 2: call people interested because I'm learning what are some of
• 23:53
  Speaker 2: the hurdles that other people have when they make the
• 23:56
  Speaker 2: call or do the outreach, so that that's an easy one.
• 23:59
  Speaker 2: I think for us, US it is being able to
• 24:04
  Speaker 2: see glow and Flow in every metropolitan area that services
• 24:09
  Speaker 2: black and brown women because it's more than just products.
• 24:13
  Speaker 2: It really creates a community. It creates a belonging. It
• 24:17
  Speaker 2: creates a space once again that you can come and
• 24:20
  Speaker 2: get great information, happy happy vibes. And also we do
• 24:27
  Speaker 2: like even now, we have what I call back stuff
• 24:29
  Speaker 2: or so if someone has an initiative or a fundraiser,
• 24:32
  Speaker 2: I'm like, yeah, I'll put it in everybody's bag, right,
• 24:36
  Speaker 2: so it'll get to maybe five thousand people a month,
• 24:39
  Speaker 2: you know, on a good month, we get that and
• 24:42
  Speaker 2: then we help promote. So once again, we know when
• 24:46
  Speaker 2: we all win, when one of us win we all win.
• 24:49
  Speaker 2: So I always look for young people. I always look
• 24:52
  Speaker 2: for our mature customers to say, hey, what's your big
• 24:56
  Speaker 2: win and let's help you get there. And I think
• 24:59
  Speaker 2: once again, and that's the word of mouth where people
• 25:01
  Speaker 2: will only want to really come for us. So I
• 25:04
  Speaker 2: would say someone asked my exit strategy, I would love
• 25:08
  Speaker 2: to have maybe forty Glow and Flows nationwide. I love
• 25:13
  Speaker 2: our hair and other products in those stores, and I
• 25:16
  Speaker 2: could just consult and help like you're doing Rashan, helping
• 25:19
  Speaker 2: more people capture their dreams, live their dreams, and build
• 25:25
  Speaker 2: better families.
• 25:25
  Speaker 1: Cool. Thank you Damon for coming on Money Making Conversation Masterclass.
• 25:29
  Speaker 1: The beauty of this is that you are who you are. Brother,
• 25:32
  Speaker 1: You have not changed, you know detail. I'd always loved
• 25:36
  Speaker 1: that about you. So you're getting in business if you're
• 25:39
  Speaker 1: interested in franchising with a person who who walks to talk,
• 25:43
  Speaker 1: He's consistent and he will not ask you for your
• 25:47
  Speaker 1: money because he gonna treat your money like it's his money.
• 25:49
  Speaker 1: And that's what you're building with Glow and Flow Beauty.
• 25:52
  Speaker 1: And he's building a legacy. Like you said, he just
• 25:54
  Speaker 1: wants forty stores, but one hundred would really make him smile.
• 26:00
  Speaker 3: That would that would that would?
• 26:02
  Speaker 1: I thank you, thank you for coming on money Making
• 26:04
  Speaker 1: Conversation master Class. I appreciate you, brother, I really really
• 26:06
  Speaker 1: appreciate you.
• 26:07
  Speaker 3: Appreciate too, you were Sean.
• 26:09
  Speaker 2: I've always been there, man, I appreciate it.
• 26:11
  Speaker 1: This has been another edition of Money Making Conversation Masterclass
• 26:14
  Speaker 1: hosted by me Rushawn McDonald. Thank you to our guests
• 26:17
  Speaker 1: on the show today and thank you listening to audience now.
• 26:21
  Speaker 1: If you want to listen to any episode I want
• 26:23
  Speaker 1: to be a guest on the show, visit Moneymakingconversations dot com.
• 26:27
  Speaker 1: Our social media handle is money Making Conversation. Join us
• 26:30
  Speaker 1: next week and remember to always leave with your gifts.
• 26:33
  Speaker 1: Keep winning.