Ep 147: The Service Provider Versus The Expert: What's The Diff?

No BS Mastery Podcast · Jun 8, 2023 · 11m

Everybody wants to be seen as an expert. But that’s only going to happen if you have expertise and you position yourself as an expert.

Think about your worst client experience ever. We’ve all had “nightmare” client scenarios. I’ve been in many of those myself.

But once I started showing up as an expert, things changed.

It turns out that I had something to do with those nightmare client scenarios — despite my best efforts and intentions. I wasn't managing expectations, and I wasn't managing the process like the leader that every project needs to succeed.

I was acting like a service provider…