121 - Top Shelf Replay: Embracing the Escalation

Project Management Happy Hour · Mar 24, 2026 · 1m

Escalation: it's a word that can make even experienced project managers tense. But what if you approached it as a tool rather than a threat? In this Top Shelf Replay of Project Management Happy Hour, we revisit the classic episode "Embracing De-escalation," exploring how savvy project managers use escalation to enhance visibility, make informed decisions, and navigate risk—without losing their cool. Hosts Kim and Kate dive into the nuances of escalation, showing how the best project leaders balance assertiveness with thoughtful communication. Far from being a reactive panic button, escalation…