E33 | Never Lose A Customer Again with Joey Coleman

The Evolution Partners · Jan 19, 2025 · 1h 6m

Joey Coleman helps companies retain customers and employees using his 100-day methodology. He’s an award-winning speaker and best-selling author, with companies like Whirlpool and Zappos as clients. Joey talks about the importance of personalised customer experiences to foster loyalty and engagement. He highlights the connection between customer and employee experience, suggesting that both are essential for business success. Joey encourages businesses to focus on small, impactful gestures that make customers feel valued, ultimately enhancing both customer and employee satisfaction. He…