Latest / The Customer Success Leadership Podcast
5-Steps to Transitioning Your CS Team to Drive Revenue
Episode Guest: Guy Galon, CS Executive AdvisorLinkedIn Profile | The CSCycleIn this episode of CS RevSpeak, Angeline welcomes Guy Galon, Customer Success Executive Advisor and Founder of CSCycle, to discuss the increasingly prominent role of revenue in Customer Success. Guy shares his perspective on the delicate balance between driving revenue and maintaining the trusted advisor status that CS teams are known for. Together, they explore the challenges of transitioning a CS team to carry a revenue quota, the importance of aligning with sales teams, and how to develop the right skill sets for…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.