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Radical Reformers ep.46: Mark Smith

Reforming public services can feel like an impossible task, but there are pioneering free-thinking leaders out there who are radically transforming how local services are delivered. Mark Smith, Director of Public Service Reform at Gateshead Council, is one of these inspirational leaders and we were lucky enough to have him join Andrew Laird on the latest #RadicalReformers podcast episode. We talk about how you get started on an innovation journey – how do you choose the right service area to begin with? Mark has some great insight. To give you an idea of what we are talking about, Mark worked…

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