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Episode 144 - Deflect 3 Hardball Negotiation Tactics
You know we love talking about "Negotiaton's Dirty Deeds." A recent article by the Harvard Business Review gave some great pointers on deflecting some of the more common negotiation tactics. One of the best ways to insure a smooth transaction is through managing your clients expectations correctly. Persuaders are most effective when they're persuading, not when they're stuck resolving client questions and concerns that could have been avoided in the first place. On this episode, Kurt and Steve discuss this very issue. Expectations as Assumptions: Expect with Confidence Consider the profound…
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