Latest / The Dentalpreneur Podcast w/ Dr. Mark Costes
2550: Smarter Phones, Better Teams, and Happier Patients
On today’s episode, Dr. Mark Costes sits down with longtime dental industry leader Laura Nelson live from Thrive Live in Las Vegas. Laura shares her journey from running the front office in her husband’s dental practice to building Front Office Rocks, becoming a trusted voice in dental team training, and now leading AI innovation with Mango Voice. She and Mark discuss why patient experience matters just as much as clinical care, how short-form training changed front office education, and why understanding the “why” behind systems is essential for team success. Laura also breaks down how AI…
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