Episode 162 – Dealing With Difficult People

Maximize Your Influence · Oct 18, 2016 · 1m

We all have them in our lives: difficult people. Admit it...when you heard "difficult people" you automatically thought of a couple by name, didn't you! So what is a difficult person? This person is difficult by nature and/or disagrees with you and may even actively work against you. For a difficult person, use these techniques: Find a common belief and establish a common ground. Use appropriate humor to break the ice. Don't start the presentation with an attack on their position. You are only trying to persuade on one point; don't talk about anything else that could trigger disagreement…