Latest / Deep Dive Ortho — Orthopaedic Surgery, AI & Digital Health Podcast. / Email Lists in practice
Transcript
- 0:00Have you ever felt like you're just drowning
- 0:02in this digital sea of noise, always searching
- 0:06for those really effective ways to connect with
- 0:08your audience? Oh, absolutely, cutting through
- 0:10the static. Yeah, right. Trying to figure out
- 0:12what actually works to build a real community
- 0:14around, say, your message or your business. We've
- 0:17all been there. Yeah. Scrolling endlessly, feeling
- 0:20totally overwhelmed. Exactly. Well, you've definitely
- 0:24landed in the right place today because we're
- 0:26offering what feels like a genuine shortcut,
- 0:30a way to get truly well -informed on a pretty
- 0:32foundational topic. Good stuff. Welcome to the
- 0:35deep dive. Today, we're plunging into something
- 0:38absolutely foundational for, well, anyone looking
- 0:40to build a community, maybe grow a business,
- 0:43or even just get their message out there effectively.
- 0:45That is email list building. And our source material
- 0:49for this deep dive is a really fascinating collection
- 0:52of strategies. It's from Dale Carnegie's 100
- 0:55Email List Building Methods. Wow, 100 methods.
- 0:58That's comprehensive. It is. The title alone
- 1:00tells you there's a lot there, right? And our
- 1:03mission today is basically to distill the most
- 1:05impactful, maybe the surprising, and definitely
- 1:08the insightful bits from this pretty extensive
- 1:11text. OK, so boiling it down. Yeah, exactly.
- 1:14We're not just going to tell you what these strategies
- 1:15are. we really want to unpack why they're still
- 1:18so critical. You know, in today's digital world,
- 1:22with all the shiny new platforms popping up constantly.
- 1:25Relevance is key. And most importantly, we'll
- 1:28talk about how you can actually apply them, practically.
- 1:31This isn't just theory, right? It's meant to
- 1:33be your shortcut to mastering a really essential
- 1:35part of digital connection, of community building.
- 1:39Sounds useful. So right from the start, Carnegie
- 1:42lays out this core idea, kind of sets the stage.
- 1:45He says building an email list is vital for every
- 1:47business. Why? Because it creates an asset that
- 1:50the business owns. Ah. Ownership, that's interesting.
- 1:54Yeah, giving special access to a customer's personal
- 1:56space. He talks about it being a cheap and authentic
- 1:59technique for building leads, delivering value,
- 2:02building trust and rapport. All crucial things.
- 2:04Totally. But what really jumped out at me was
- 2:07his insight that multiple strategies can be used
- 2:11at the same time for real growth. So let's unpack
- 2:14that a bit. In this world just saturated with
- 2:17social media platforms promising instant fame.
- 2:20Why does Carnegie insist email is the fundamental
- 2:24asset? What makes it stick around? Well, what's
- 2:27fascinating here? I think is how timeless this
- 2:30core principle really is despite all the tech
- 2:32changes right all the new platforms We've seen
- 2:34yeah, Carnegie hits on something absolutely fundamental
- 2:37ownership when you build an email list You're
- 2:40creating an asset that you the business you truly
- 2:42own it Okay, think about it your followers on
- 2:45social media your audience on say Facebook, Instagram,
- 2:49TikTok, those rented platforms. Right, rented
- 2:51space. Exactly. They're all subject to the whims
- 2:53of algorithms, sudden platform changes, maybe
- 2:55even shutdowns. You don't own that connection.
- 2:58It could be taken away or throttled so much your
- 3:01message barely gets through without paying big
- 3:03bucks. But an email list. That's different. That's
- 3:06direct personal access to your audience. It's
- 3:09a communication line you control entirely, a
- 3:12direct path to their inbox, their personal space,
- 3:16as he puts it. So no middleman, essentially.
- 3:18Precisely. You're not dependent on some third
- 3:20party to reach the people who explicitly said,
- 3:22yes, I want to hear from you. It bypasses all
- 3:26that noise, the algorithmic filters that often
- 3:28stop your message getting seen elsewhere. Okay.
- 3:31And the direct line. It allows for really authentic
- 3:33kind of one -on -one communication, which is
- 3:36absolutely crucial for building deep trust, real
- 3:38rapport, especially if you're consistently delivering
- 3:42valuable content. Value is key. Always. And it's,
- 3:45you know, a very low -cost method compared to
- 3:47paid ads, for instance. Yet it consistently delivers
- 3:50some of the highest returns precisely because
- 3:52of that direct personal and importantly owned
- 3:54connection. It's about building something resilient,
- 3:56a long -term relationship, not just a fleeting
- 3:59glance. Okay, so diving a bit deeper into this
- 4:01owned asset idea. Yeah. It really sounds like
- 4:03Carney is talking about long -term vision resilience.
- 4:07But, you know, in today's world, everyone's chasing
- 4:10viral trends, instant gratification. How do you
- 4:15really convince someone, maybe a new business
- 4:18owner, that Investing in something that feels
- 4:21kind of old school, like email, is the smartest
- 4:24long -term move. What's the bigger picture people
- 4:27miss? Well, if we connect this to that bigger
- 4:28picture, it really is about building that direct
- 4:31line of communication you control, not being
- 4:34at the mercy of these external platforms. Right.
- 4:36Control matter. For someone just starting out,
- 4:38it means building a stable, resilient foundation
- 4:40right from day one. You're making sure that as
- 4:43you grow, your audience isn't tied to another
- 4:46company's tech, which could change the rules
- 4:48or just disappear. Yeah, that's a scary thought.
- 4:51It is. And for a seasoned pro, it's about diversifying
- 4:54your reach, creating this robust channel that
- 4:57protects your business from just how volatile
- 4:59platforms can be. Imagine if, say, Instagram
- 5:02vanished tomorrow. Oh, wow. Or Facebook suddenly
- 5:04charged for all organic reach. If your whole
- 5:07audience is locked in there, you're in a really
- 5:09tricky spot. Your own email list is that backup
- 5:12plan. And honestly, often it's the primary most
- 5:16effective way to convert leads and build genuine
- 5:20lasting relationships. So it's not instead of
- 5:23social media? No, no, not at all. Yeah. It's
- 5:25not about choosing email. over social. It's about
- 5:28using social media and all those other channels
- 5:31as really powerful funnels to build that owned
- 5:35asset. They bring in discovery, that initial
- 5:37engagement, sure. But the email list, that's
- 5:39where the deepest, most valuable connections
- 5:41are really forged and sustained. So this raises
- 5:45a really important question for any business
- 5:47out there, for you listening. How much control
- 5:50do you really have over your audience elsewhere?
- 5:52Mm. Good question. And if that control is limited,
- 5:55what's your strategic countermeasure? The email
- 5:58list is exactly that. It's your strategic anchor.
- 6:00That makes total sense. Yeah. Building that digital
- 6:02home base you actually control. OK. Let's shift
- 6:04gears a bit, get practical. Starting with your
- 6:07digital storefront, your website. Yeah. Carnegie
- 6:09gets really deep into optimizing this digital
- 6:12front door for capturing emails. He talks about
- 6:14purpose -built conversion hubs, like landing
- 6:17pages. What is it about a landing page that makes
- 6:20it so effective for grabbing that email address?
- 6:23Right. So the source defines a landing page as
- 6:26a standalone web page, distinct from the main
- 6:29website, and is designed purposefully with no
- 6:32global navigation, tying it back to the rest
- 6:34of your site. OK, no escape routes. Exactly.
- 6:37The genius is in its singular focus. By stripping
- 6:41away all that navigation, the links to home,
- 6:43about, services, blog, you're basically removing
- 6:46all distractions. Right. Its main purpose is
- 6:49crystal clear. Guide the visitors to the intended
- 6:52conversion goal, which, for us here, is nearly
- 6:54always getting that email address. Leak sense.
- 6:57Limiting options is just crucial for conversion.
- 6:59It funnels the visitor's attention like a laser.
- 7:01They land, see one clear offer, one clear call
- 7:04to action. There's no chance to wander off exploring
- 7:07and forget why they even clicked the link. It's
- 7:10a direct path to that opt -in. So minimize friction,
- 7:13maximize clarity for that one goal. Got it. Now
- 7:17what about the welcome gate? That sounds maybe
- 7:21a bit more aggressive, even jarring. It can sound
- 7:23that way, yeah. But it's described as an enticing
- 7:26and full screen sign up form users see whenever
- 7:29they visit website full screen Yeah, but the
- 7:32key is thoughtful implementation the source clarifies
- 7:35users can still scroll past it or just close
- 7:37it So it's much less intrusive than you might
- 7:39think okay, so not trapped not trapped its effectiveness
- 7:41comes from pure visibility It's a full screen
- 7:44form with the sole purpose of getting more subscribers
- 7:46Unlike say a little sidebar form that might just
- 7:50blend in yeah easily miss a welcome gate demands
- 7:53attention It ensures visitors immediately see
- 7:56your subscription opportunity the second they
- 7:58arrive. It aims for a strong first impression,
- 8:01presenting a compelling offer right away, maybe
- 8:03a free guide, an exclusive discount. It doesn't
- 8:06trap them, it just makes a bold, unmissable invitation
- 8:08to engage. Okay, so once you've got these dedicated
- 8:12conversion spots on your site, how do you make
- 8:15the invitation itself really compelling? Carnegie
- 8:18talks about crafting irresistible invitations,
- 8:21especially with smarter calls to action or CTAs.
- 8:25We're all guilty of using those generic submit
- 8:27or sign up buttons, aren't we? But what's the
- 8:29real missed opportunity there? How can we make
- 8:31those tiny little phrases pack a bigger punch?
- 8:35Yeah, the problem, just as the source points
- 8:37out, is that those common words such as submit
- 8:40or sign up. They're just too common and it become
- 8:43outdated land totally bland uninspiring They
- 8:47tell the user absolutely nothing about what they're
- 8:49getting or why they should even bother clicking
- 8:51right the solution Create a CTA that's specific
- 8:54enticing and fun think about that exocere example
- 8:57in the source Oh, yeah, tell us about that one
- 8:59instead of just sign up for my list She asks
- 9:01want to learn the top 10 tools I use to run my
- 9:03blog plus biz every day and the button it says
- 9:06hell Yes, send me the list, huh? I like that.
- 9:09Much more engaging. Right. It sparks curiosity
- 9:12immediately, offers a super clear benefit, and
- 9:15uses this engaging conversational language. It
- 9:19changes signing up from some boring task into
- 9:22an enthusiastic yes. encouraging way more engagement
- 9:25because the user feels like they're making a
- 9:27positive, excited choice. That's a fantastic
- 9:29example. Personality really coming through. And
- 9:32it's not just what you say, but where you say
- 9:34it too. Carnegie suggests using multiple opt
- 9:38-ins way more than most sites use. What's the
- 9:41thinking behind that kind of saturation? Exactly.
- 9:44The core idea is simple. Most sites have maybe
- 9:47one or two opt -ins, often just tucked away somewhere
- 9:50like the sidebar or the footer. Yeah, almost
- 9:51hidden. Right. But Carnegie recommends having
- 9:54five or more opt -ins. Why? Yeah. Because, as
- 9:57the source bluntly puts it, no one will seek
- 9:59the email list. You've got to put the opportunity
- 10:01right in front of them wherever they might be
- 10:03looking or engaging. Makes sense. Don't make
- 10:05them hunt for it. Precisely. Recommended spots
- 10:08include the footer, headers, sidebar, under each
- 10:12blog post, and scroll box. This strategic saturation
- 10:15just ensures that no matter where a user is on
- 10:18your site or how they're interacting, just landing,
- 10:21scrolling an article, finishing up, they consistently
- 10:23see a chance to subscribe without having to actively
- 10:26look for it. It maximizes visibility and convenience,
- 10:30making it effortless to opt in. right when their
- 10:32interest is potentially highest. And trust is
- 10:35obviously huge for getting someone to hand over
- 10:37their email. Carnegie emphasizes adding social
- 10:40proof. What exactly is that? And why is it so
- 10:42psychologically powerful for encouraging signups?
- 10:45Social proof. It's defined as anything showing
- 10:48that others are already using or doing something,
- 10:50and therefore, that is the correct thing to do.
- 10:52OK, following the crowd. Essentially, yeah. Leveraging
- 10:55the wisdom of the crowd. It plays on our basic
- 10:57human tendency to follow others, especially when
- 10:59we're feeling uncertain. What are some examples?
- 11:01The source gives examples like case studies,
- 11:04customer reviews, maybe logos of well -known
- 11:07brands you've worked with, or just compelling
- 11:08numbers like plus 10 million active subscribers.
- 11:12Oh, okay. Seeing that tons of other people have
- 11:14already committed, whether it's signing up, using
- 11:16the product, benefiting from the service, it
- 11:19provides this powerful psychological reassurance.
- 11:22It basically tells a new visitor, hey, this is
- 11:25popular, people trust this, it must be legit
- 11:28and valuable. Reduces the risk. Exactly. It validates
- 11:32their decision and lowers that perceived risk.
- 11:34So it naturally encourages customers to sign
- 11:36up to the mailing list. It's subtle. but incredibly
- 11:40effective for building instant credibility and
- 11:42making people feel comfortable opting in. Okay,
- 11:45so beyond the forms and buttons, Carnegie also
- 11:47digs into the underlying tech and design of your
- 11:49site, enhancing user experience and conversion
- 11:51with site performance and design. And that really
- 11:53starts with something many of us, frankly, overlook.
- 11:57Site speed. What's the real, like, tangible cost
- 12:00of a slow website when you're trying to build
- 12:02your list? Oh, this raises that crucial question,
- 12:05doesn't it? How often do we skip over the basic
- 12:07experience for some flashy new tactic? Sight
- 12:11speed isn't just about patience. It is absolutely
- 12:14non -negotiable for conversion. It directly hits
- 12:16your bottom line. Oh, so the source sites is
- 12:19really powerful Walmart study It shows starkly
- 12:22when the loading jumps from one second to four
- 12:24seconds. The conversion rate will decline significantly.
- 12:27Wow just a few seconds. Yeah and conversely they
- 12:31found that for each one second improvement in
- 12:33load time a site will always report a 2 % increase
- 12:36in its conversion rate. 2 % per second that's
- 12:39huge. It's not marginal right it's a direct link
- 12:41between site performance and your ability to
- 12:44capture leads. A slow site just frustrates people.
- 12:47They bounce before they even see your great offer
- 12:49or CTA. Like trying to fill a leaky bucket. Exactly
- 12:52that. All your other efforts get undermined if
- 12:54the site itself isn't fast and responsive. It's
- 12:58fundamental user experience that translates directly
- 13:00to list growth, or lack thereof. That's a really
- 13:03powerful statistic. OK, and for capturing attention,
- 13:07Carnegie mentions these persistent and non -intrusive
- 13:11opt -in placements. Let's talk about the pop
- 13:13-up box. Ah, the infamous pop -up. Right. The
- 13:16data clearly shows they work. I mean, the Michael
- 13:19Stelzner results are phenomenal. But let's be
- 13:22honest, for many of us listening, myself included,
- 13:24they can feel super intrusive. Yeah, they get
- 13:26a bad rap. So how do we balance that proven effectiveness
- 13:29with, you know, potentially annoying our audience?
- 13:32What's the secret to making a pop -up not just
- 13:35immediately alienate someone? You're absolutely
- 13:37right. Pop -ups can be annoying. But their effectiveness
- 13:40in grabbing attention and converting visitors,
- 13:43it's undeniable. The source mentions HubSpot
- 13:45reporting that 96 % of website visitors often
- 13:48leave without making a purchase. 96%. It's massive.
- 13:52Right. So the goal of an exit intent pop -up
- 13:54especially is to try and convert some of those
- 13:56departing visitors right as they're about to
- 13:58leave. Michael Stelzner, founder of social media
- 14:01examiner, he added, what was it, 95 ,000 subscribers
- 14:04in only seven months using these. Staggering.
- 14:08Incredible numbers, but still the annoyance factor.
- 14:10Totally. The key caveat, as you said, and the
- 14:13source acknowledges, is their annoying nature.
- 14:16So to combat this, they must offer immense value
- 14:20to justify interrupting someone. OK, the offer
- 14:22has to be amazing. Exactly. They need great headlines,
- 14:26a description, and a call to sign up that gets
- 14:28the point across super quickly and compellingly.
- 14:30The secret is making the offer so irresistible,
- 14:34maybe an exclusive discount, a super relevant
- 14:36checklist, an instant free guide, that the user
- 14:39sees it as a welcome opportunity, not an unwanted
- 14:42interruption. So frame it as helpful, not hindering.
- 14:45Right. It's a last -ditch, high -impact effort
- 14:47to grab that lead before they vanish. And when
- 14:49it's done right, with a clear value proposition,
- 14:51it can be incredibly effective without totally
- 14:54alienating your audience. Timing and value are
- 14:56everything. That makes sense. The offer has to
- 14:58outweigh the intrusion. Okay, beyond individual
- 15:01forms, Carnegie also points to how leveraging
- 15:03your website's tech can create a smarter opt
- 15:05-in experience. Like WordPress plugins, for instance.
- 15:09He mentions this intriguing WWSGD plugin. How
- 15:13do tools like that go beyond just static forms
- 15:16to really engage and convert? Right. WordPress
- 15:19plugins, like that WWSGD What Would Seth Godin
- 15:22Do? plugin, they're effective because they move
- 15:24beyond generic forms. They personalize the user
- 15:27experience, helping get people deeper into one's
- 15:30content. How does that one work? Well, the WWSGD
- 15:33plugin, for example, puts this dynamic dialog
- 15:36box at the top of posts, and it welcomes users
- 15:39differently based on cookies, basically, based
- 15:41on how they got there or if they've been there
- 15:43before. Oh, clever. Yeah. So a new user coming
- 15:46from Twitter might see a message like, hey there,
- 15:49Twitter user, kindly check out our articles on
- 15:51getting the most out of Twitter. Ah, recognizes
- 15:53the source. Exactly. That personalized greeting
- 15:56immediately resonates, acknowledges where they
- 15:59came from, gently guides them to relevant content,
- 16:02makes them feel kind of seen and understood.
- 16:04Yeah, not just another anonymous visitor. Precisely.
- 16:07This tailored experience makes them way more
- 16:09receptive to engaging further and eventually
- 16:12subscribing, because they feel like the content
- 16:14is actually curated for them. It's smart, subtle
- 16:17personalization that makes opting in feel less
- 16:20like a transaction and more like just the natural
- 16:22next step in their unique journey. That's brilliant.
- 16:24Moving beyond just forms to actually creating
- 16:27a personalized path to subscription. OK, shifting
- 16:30from the website tech side, Carnegie pivots to
- 16:33one of the most powerful magnets for subscribers,
- 16:36truly valuable content. The core. He talks about
- 16:39offering deep value and utility through content.
- 16:42Let's kick off with writing long form guides.
- 16:45How does creating something so, well, extensive
- 16:48directly translate into email list growth? Long
- 16:51-form guides are described as insanely valuable
- 16:54for a lot of people. Think about something like
- 16:56a beginner's guide to social media marketing
- 16:57that genuinely covers everything someone needs
- 16:59to get started. Yeah, like a mini course in an
- 17:01article. Exactly. These guides aren't just about
- 17:04being long. They're about showing comprehensive
- 17:06mastery and a real commitment to providing deep
- 17:09value. When you create something like that, you're
- 17:11not just offering info. You're giving them a
- 17:14roadmap to success, a definitive resource that
- 17:17solves a complex problem. Positions you as an
- 17:19expert. Absolutely. That depth builds profound
- 17:23trust and positions your business as an authority,
- 17:26a go -to resource. Because they're created from
- 17:29the point of view of the target audience and
- 17:32tackle a big, specific need, these guides naturally
- 17:36attract more shares, likes, traffic, and links.
- 17:39So they have built -in virality, almost. In a
- 17:41way, yeah. That organic reach then feeds your
- 17:44email list. It transforms a curious visitor,
- 17:47someone who found your guide, to a loyal subscriber
- 17:49who sees you as the expert because you just proved
- 17:52you can solve their problem thoroughly. Okay,
- 17:54so it's about depth, not just breadth. And building
- 17:56on that idea of delivering value over time, there's
- 17:58creating an email course. How does a drip -fed
- 18:01course work as an effective lead magnet? An email
- 18:04course is really compelling as a lead magnet
- 18:06because it promises continuous, bite -sized value
- 18:09delivered straight to the subscriber's inbox.
- 18:12It's designed to deliver bite -sized tips regularly
- 18:15through the email. Easier to digest than a huge
- 18:18guide all at once. Exactly. And what's particularly
- 18:21great, the source nodes, is that old content,
- 18:25maybe a series of blog posts or even an internal
- 18:27training doc, can often be repurposed and repackaged.
- 18:31Ah, smart reuse. Yeah, makes it a highly cost
- 18:34-effective strategy. By breaking down complex
- 18:36topics into these digestible lessons delivered
- 18:38over days or weeks, you give ongoing value establish
- 18:41your expertise bit by bit, and keep subscribers
- 18:44really engaged. Keep them opening your emails.
- 18:47Right. This ongoing interaction establishes you
- 18:49as a reliable source. They're more likely to
- 18:51open emails, share stuff, and just stay on your
- 18:53list longer. It's a strategic way to build rapport
- 18:56and demonstrate consistent value over time. That
- 18:59sounds like a powerful way to leverage existing
- 19:01assets and keep folks engaged. What about free
- 19:04online tools resources? How do they pull in subscribers?
- 19:07And what's the psychology behind that exchange?
- 19:10Free tools and resources are incredibly powerful
- 19:12because they offer immediate, tangible utility
- 19:15in exchange for an email address. Like a calculator
- 19:18or a template. Exactly. People are totally willing
- 19:21to share their email when the tool has some relevance
- 19:23to their needs and directly solves a problem
- 19:26for them. The source mentioned students readily
- 19:28giving emails for free plagiarism software. Yeah,
- 19:31it makes sense. Immediate need met. Precisely.
- 19:35The psychology is a super clear value exchange.
- 19:38You get this useful utility, a calculator, template
- 19:41generator, checklist builder, whatever, and in
- 19:44return, The business gets a qualified lead. It's
- 19:46very practical, immediate, direct, it bypasses
- 19:49a lot of the persuasion needed elsewhere, and
- 19:52just relies on the sheer usefulness of the offer.
- 19:54A fantastic way to attract highly engaged users
- 19:57actively looking for solutions. Okay, now let's
- 19:59talk about gating content for intent -based leads.
- 20:02This sounds a bit more direct in leveraging your
- 20:04content. First up, using content upgrade. How
- 20:07is this different from just offering a general
- 20:09free download on a page? Right. A content upgrade
- 20:11is described as a critical resource unique to
- 20:14blog posts. And it's highly effective because
- 20:17it's hyper relevant. Hyper relevant. How so?
- 20:19It's not just some generic freebie. It's a specific
- 20:23extra piece of content that directly enhances
- 20:26or complements the exact blog post the reader
- 20:29is currently consuming. Tied directly to the
- 20:32content they're already interested in. Exactly.
- 20:35So readers get access to this extra, often really
- 20:38valuable resource like a checklist, a template,
- 20:40maybe a deeper dive on something mentioned in
- 20:42the post, but only if they agree to share their
- 20:45email address. Makes the decision easy. Totally.
- 20:48The source notes, this leads to an unprecedented
- 20:51increase in the number of subscribers. Because
- 20:54the offer is so incredibly relevant and timely
- 20:56to what the reader is actively engaged with right
- 20:58now, imagine reading about advanced SEO strategies,
- 21:02and boom, an offer pops up for our exclusive
- 21:05checklist to implement these seven advanced SEO
- 21:07tactics. Yeah, you'd grab that immediately. Right.
- 21:10The friction to opt in. just vanishes because
- 21:13it's the exact next piece of value someone is
- 21:15craving right when they crave it. An immediate,
- 21:18contextually perfect incentive that drives really
- 21:22high conversion. That contextual relevance sounds
- 21:24incredibly powerful. And maybe a more direct
- 21:27way to get content. Require email address for
- 21:30people to view pricing. That sounds strategic,
- 21:33maybe a little bold. What are the pros and cons
- 21:35there? It is pretty straightforward and as the
- 21:38source says, relatively quick to implement. and
- 21:40it achieves two pretty significant goals. Okay,
- 21:43what are they? First, it discourages jokers or
- 21:46just casual browsers because it requires that
- 21:49small commitment, an email address, before they
- 21:52get sensitive info like pricing, it acts as a
- 21:55filter. Qualifies the lead. Exactly. The people
- 21:58who do provide their email are showing a higher
- 21:59level of commercial intent. They're serious prospects.
- 22:03Second, and this is crucial, it enables segmentation
- 22:06of subscribers. Ah, segmentation. How? The business
- 22:09can then automatically follow up with really
- 22:11targeted communications specifically for those
- 22:13people who've shown high buying intent by viewing
- 22:15pricing. Smart. Any downsides? Well, the potential
- 22:19downside, obviously, is that some casual browsers
- 22:21might just bounce rather than give up their email.
- 22:24But for a business focused on qualified leads,
- 22:27it's a great dual purpose strategy. Qualifies
- 22:29leads and grows your list efficiently, ensuring
- 22:32you're building a list of genuinely interested
- 22:34potential customers. OK, moving beyond your own
- 22:37website now. Carnegie really emphasizes amplifying
- 22:40your reach using social media and digital ads.
- 22:43He talks about building a broad digital presence
- 22:46and consistent outreach. I mean, let's face it,
- 22:49billions of people are glued to their screens,
- 22:51right? Scrolling Facebook, Instagram, Twitter,
- 22:54Snapchat, you name it, it's where your audience
- 22:56is. So what's the general game plan for using
- 22:59social media to build that owned asset, your
- 23:02email list? Yeah, indeed. The general strategy
- 23:05is really about meeting your audience where they
- 23:07already hang out, whether it's Facebook, Twitter,
- 23:09Instagram, Periscope, and Snapchat, among others.
- 23:11Be where they are. Exactly. Being present on
- 23:14two or more platforms gives an opportunity for
- 23:16one to access highly engaged audience that can
- 23:19subscribe to their mailing lists. It's not really
- 23:22about direct selling on every platform, though.
- 23:25OK, so what is it about? It's more about using
- 23:27these channels as powerful top of funnel discovery
- 23:30tools. You provide value there, build some initial
- 23:33engagement, and then subtly guide them towards
- 23:36your website or those dedicated landing pages
- 23:39where the email opt -in actually happens. Use
- 23:41social to feed the list. Right. It's about building
- 23:44a following on each of your chosen platforms
- 23:46and then converting that initial interest into
- 23:49the more direct owned relationship via email.
- 23:52Okay, so strategically using social as a funnel.
- 23:55Let's get into a couple of platform -specific
- 23:57strategies for email capture. On Facebook, how
- 23:59can that CTA button on Facebook business page
- 24:02be used more effectively? Lots of pages have
- 24:05them, but they often feel kind of underutilized.
- 24:07You're spot on. Many Facebook business pages
- 24:10are extremely underutilized towards attracting
- 24:12new subscribers. The source recommends making
- 24:15this button a really prominent feature. How so?
- 24:18More than just visit website. Yeah, exactly.
- 24:20Instead of just a generic visit website button,
- 24:23you should add a clear call to action button
- 24:25to the top of one's Facebook business page that
- 24:28links directly to a dedicated landing page. Ah,
- 24:31straight to the offer. Right. A landing page
- 24:33designed specifically for email capture. This
- 24:37page would prompt the visitor to enter their
- 24:39name and email addresses before they can continue
- 24:42to get whatever valuable offer you're promoting.
- 24:44This simple change, it transforms your Facebook
- 24:47post from just an info hub into an active, always
- 24:51-on lead generation machine. It's optimizing
- 24:54that prime real estate to push for the most valuable
- 24:57conversion, getting that email subscriber. OK,
- 24:59what about Instagram? It's so visual, and links
- 25:02are notoriously tricky there. How do you invite
- 25:04subscriptions through Instagram posts when you
- 25:06can't put clickable links in the captions? Yeah,
- 25:09Instagram definitely doesn't make it easy with
- 25:10no clickable links in post captions. Limits direct
- 25:13list building leverage for sure. So what do you
- 25:15do? Well, the source suggests creative workarounds
- 25:18that are still really effective. The main method
- 25:21is to create a website link or landing page to
- 25:24the Instagram bio. that's the one clickable link
- 25:27you get. The link in bio strategy. Exactly. Then
- 25:30your whole Instagram strategy involves featuring
- 25:32highly engaging images that promote the lead
- 25:35magnets with easy links, meaning easy instructions
- 25:38pointing to that bio link. OK. So you use compelling
- 25:41visuals, short, intriguing captions, to tease
- 25:44some exclusive offer, a free guide, a master
- 25:46class. Then you explicitly tell users to hit
- 25:49the link in your bio to get it. You might say
- 25:51link in bio to grab your free Instagram growth
- 25:54guide. It effectively uses the platform as this
- 25:57visual, curiosity -driven funnel directly to
- 25:59your email list. Clever workaround. Now, shifting
- 26:02to targeted advertising and influencer outreach.
- 26:06Carnegie mentions targeting the same audience
- 26:07with ads using things like Facebook custom audiences.
- 26:10What makes this so much more powerful than just
- 26:12broad advertising? Ah, this is where marketing
- 26:16tech gets really precise and efficient. Facebook's
- 26:19custom audiences, for example, lets you upload
- 26:22your existing email list right into Facebook.
- 26:25OK. The platform then automatically works to
- 26:27target people similar to the matches found on
- 26:30the network. It creates what they call a lookalike
- 26:32audience. Finding people like your current subscribers.
- 26:36Exactly. New potential subscribers who share
- 26:38characteristics with your existing engaged list.
- 26:41Plus, you can also target to consumers who have
- 26:44liked competitors or have shown specific recent
- 26:48purchasing interests. Super specific. It allows
- 26:50for incredibly precise targeting. You ensure
- 26:53your ads reach people already primed to be interested
- 26:55in what you offer, makes your ad spend way more
- 26:58effective at generating high quality email leads.
- 27:01It's leveraging data to find your ideal subscribers
- 27:04much more efficiently. And while social media
- 27:06is fast, Optimizing the search engine SEO feels
- 27:09more foundational, but still critical for list
- 27:11building. Why is SEO so important for long -term
- 27:14email growth? Absolutely. Collaborating with
- 27:16search engines like Google through good, solid
- 27:19SEO, it sends consistent traffic to your content
- 27:23over time. Consistent is the key word there.
- 27:26It really is. The big differentiator here is
- 27:28that SEO provides greater exposure. compared
- 27:32to social media, where content can just be so
- 27:35fleeting, right? Social posts might blow up for
- 27:37a few days, maybe weeks. Then it's gone. Exactly.
- 27:40But a well -optimized piece of content ranking
- 27:42high in search results, it can consistently attract
- 27:45organic search traffic for months, even years.
- 27:49Wow. And this steady stream of highly intentional
- 27:52visitors, people actively searching for solutions
- 27:55your content and lead magnets address. That's
- 27:58gold for list building. They're already showing
- 28:00high intent, making them incredibly receptive
- 28:02to your offers and calls to subscribe. It's like
- 28:05the ultimate always on lead gen engine. And retargeting
- 28:07the pixel. That sounds like a way to catch people
- 28:09who slip through the net the first time. Give
- 28:11you a second shot. That's exactly what it is.
- 28:13Retargeting, basically, gives you that second
- 28:15chance with interested visitors. Helps in optimizing
- 28:18every visitor that enters the site. How does
- 28:20it work? It works by placing a tiny bit of code,
- 28:23usually called a pixel, on your website. This
- 28:26lets you bring back visitors to the site if they
- 28:29did not convert on the first visit. So you follow
- 28:32them around the web a bit? In a way, yeah. Imagine
- 28:35someone lands on your page, browses around, but
- 28:37gets distracted, and leaves without signing up.
- 28:40The Pixel lets you gently remind those specific
- 28:43visitors about your offer through targeted ads
- 28:47on other sites they visit or even back on social
- 28:50media. Seems efficient. It's highly efficient
- 28:52because you're not just shouting into the void.
- 28:54You're re -engaging warm leads who already showed
- 28:57interest, increasing the odds they'll come back
- 28:59and finally subscribe. Helps ensure you don't
- 29:02lose potential leads just because they weren't
- 29:04ready on that first visit. And finally for this
- 29:06section, reaching out to influencers. Seems like
- 29:09a powerful shortcut to expand reach quickly by
- 29:12tapping into someone else's audience. Influencers
- 29:15can be incredibly effective, yeah, because they
- 29:17bring that pre -built trust and authority they
- 29:19have with their audience. Built -in credibility.
- 29:21Exactly. The source states, How might that look?
- 29:37Could be a social media share, a mention in their
- 29:39newsletter, maybe a joint webinar. The logic
- 29:42is simple. Their credibility and relationship
- 29:45with their audience transfers directly over to
- 29:47your offer. Makes sense. The source emphasizes
- 29:50that more influencers will lead to more shares
- 29:52and therefore more leads and a bigger list for
- 29:55the business. It's a really strategic way to
- 29:57tap into a highly engaged, receptive audience
- 30:00that already trusts the messenger, making them
- 30:02far more likely to check out what you offer and
- 30:04subscribe. What's really interesting and maybe
- 30:06a bit counterintuitive for an email list guide
- 30:08is that Carnegie doesn't just focus on digital.
- 30:10He brings in, beyond the screen, building relationships
- 30:14and expanding reach offline. Mm -hmm. Bridging
- 30:16the gap. Seems like a totally different world
- 30:18for email capture. But he starts with leveraging
- 30:20your network and partnerships, beginning with
- 30:23referral systems. How do these offline trust
- 30:27-based systems actually translate to online list
- 30:30growth? Yeah, this is a crucial point. It really
- 30:33shows Carnegie's holistic view goes beyond just
- 30:36digital tactics. Referral systems leverage your
- 30:39existing customers, people who already trust
- 30:41you, to recommend your brand, your products,
- 30:44your services to their own network, friends,
- 30:48family, colleagues. Word of mouth power. Exactly.
- 30:51The source says it's more effective compared
- 30:53to dozens of presentations. When someone you
- 30:56trust recommends something, you're way more likely
- 30:58to check it out. Definitely. So for email list
- 31:00building, this means getting new, high -quality
- 31:03subscribers who arrive with this built -in trust
- 31:05because they came from a trusted source. Strategies
- 31:08could involve actively asking satisfied customers
- 31:10for referrals, maybe offering a small incentive,
- 31:13and making sure that referral process leads smoothly
- 31:16to a digital opt -in for the new person. Creates
- 31:19this powerful, self -sustaining loop of trusted
- 31:21recommendations, leading to new, engaged leads.
- 31:25And building on that. host -beneficiary relationships.
- 31:29Sounds a bit more formal, like a partnership,
- 31:32but still seems rooted in leveraging existing
- 31:35trust offline. It is, yeah. This involves establishing
- 31:38good relationships with other businesses that
- 31:41are non -competing but serve a similar audience.
- 31:45Their existing customers are prime prospects
- 31:47for your stuff. Borrowing credibility, in a way.
- 31:50Exactly. The other business has spent maybe years
- 31:53building trust and a loyal base. A partnership
- 31:56lets you access their already existing customers
- 31:59by leveraging their credibility. The source claims
- 32:02this strategy brings more customers and cash
- 32:04within a short period by tapping into that highly
- 32:07qualified pre -vetted audience. How would that
- 32:10work for list building specifically? Could be
- 32:12co -hosting an event together, doing a joint
- 32:13webinar, maybe offering an exclusive discount
- 32:15to their customer base that requires an email
- 32:17opt -in on your end. You're essentially borrowing
- 32:20their hard -earned trust to rapidly grow your
- 32:22own audience with super relevant leads. Okay,
- 32:25and beyond partnerships, Carnegie also looks
- 32:27at traditional marketing and event -based collection,
- 32:31like exhibitions and trade shows. They seem like
- 32:34a prime spot for direct interaction and grabbing
- 32:36emails face to face. Oh, absolutely. Exhibitions
- 32:39and trade shows are huge events for businesses,
- 32:42not just for selling, but also to meet hundreds
- 32:45of prospects in a short time. High concentration
- 32:48of potential leads. Exactly. And crucially, they
- 32:50offer this unparalleled chance to collect customers
- 32:54personal information for future communication,
- 32:57including email addresses. Plus, you can gather
- 32:59opinions, do quick research. Right. These are
- 33:01high intent environments. People are actively
- 33:04looking for solutions, new connections, makes
- 33:06them ideal for collecting leads. The key, as
- 33:10the source stresses, is having a clear system
- 33:12to collect those emails, sign up sheet, digital
- 33:15kiosk, business card drop, whatever, and then
- 33:18critically important to follow up promptly. Don't
- 33:20let the lead go cold. Exactly. The source also
- 33:23mentioned using these events to introduce existing
- 33:25customers to new products they didn't know about,
- 33:28which strengthens those current relationships
- 33:30while you're building new ones. And building
- 33:32on that, just offline events as a general category.
- 33:35Not just huge trade shows, but any physical gathering.
- 33:38Precisely. Offline events like trade shows, exhibitions,
- 33:42and fairs are explicitly called out as successful
- 33:45places to collect a lot of email addresses. How
- 33:48do you handle the transition from offline collection
- 33:51to online list? Well, the process involves gathering
- 33:54those new addresses. Again, maybe you sign up
- 33:56forms, tablets, even QR codes linking straight
- 33:59to an online opt -in page and then importing
- 34:01them into your digital system. But here's the
- 34:03crucial step. It's always important to send the
- 34:07new contacts a welcome email to confirm their
- 34:09opt -in status. Ah, the confirmation email. Important
- 34:12for compliance, too. Absolutely. Ensures compliance
- 34:15and gives a positive first digital interaction.
- 34:17This step really solidifies that transition from
- 34:20the in -person connection made at the event to
- 34:22a lasting digital relationship. The power is
- 34:25in that direct, personal connection made offline,
- 34:28which significantly boosts the chance they'll
- 34:30actually become an engaged digital subscriber.
- 34:32Okay, let's pivot now to the subtle, but really
- 34:36powerful stuff. The psychology of conversion
- 34:39and building lasting connections. This involves
- 34:42fostering trust and simplicity. And the first
- 34:46point seems almost counterintuitive when you're
- 34:48trying to gather data. Avoid asking much information.
- 34:51Why is less actually more here? Yeah, this is
- 34:55a classic conversion principle, but one that
- 34:57so many businesses kind of struggle with. On
- 35:00opt -in forms, sign -up forms, one should not
- 35:03request too much information from the targeted
- 35:05audience. We've all seen those forms asking for
- 35:08everything. Exactly. The source points out some
- 35:10forms ask for names, phone numbers, emails, physical
- 35:13addresses, often when you really don't need all
- 35:15that just to start the relationship. But what's
- 35:17the core insight? It's simple. The less data
- 35:20one requests, the more likelihood of collecting
- 35:22more emails. Every single extra field you add
- 35:24to a form, it creates friction, it increases
- 35:27the perceived effort for the user. Makes sense.
- 35:29More work, less likely to complete. Right. Simplicity
- 35:32just reduces that friction, makes the opt -in
- 35:35process quicker, less intimidating. Just ask
- 35:37for what you absolutely need to start the conversation.
- 35:40Usually just an email address for the initial
- 35:42subscription, and you'll see significantly higher
- 35:45conversion rates. You can always gather more
- 35:47info later once that trust is established. That
- 35:50makes so much sense. Remove every possible barrier.
- 35:54And related to that, maybe the most critical
- 35:56point for long -term growth. Avoid rushing at
- 35:59the expense of trust. In our fast -paced world,
- 36:03this feels like it often gets overlooked. Why
- 36:05is building trust so paramount, even if it feels
- 36:08slower? Oh, it's absolutely paramount. Frankly,
- 36:11it's the bedrock of all lasting success, in business,
- 36:13in relationships, anywhere. Building trust takes
- 36:16time. It takes consistent effort. No shortcuts?
- 36:18None. Many people want others to succeed only
- 36:21when they sense that the person is there to support
- 36:23them, not just, you know, sell to them constantly.
- 36:25Right. Authenticity matters. Hugely. rushing
- 36:28the list building process, being overly aggressive,
- 36:30sending way too many emails too soon, maybe being
- 36:33a bit deceptive about your intentions. Yeah.
- 36:35It will inevitably lead to people unsubscribing
- 36:38or just tuning you out. Undermines the whole
- 36:40effort. Completely. Carnegie's timeless wisdom
- 36:42here is crystal clear. Once trust is built, many
- 36:46people would automatically respond positively
- 36:48to mails, as well as activities of the marketer.
- 36:52Trust is the ultimate currency for lasting relationships.
- 36:56You can't rush it. Sacrificing it for quick inflated
- 36:59subscriber numbers will ultimately just sabotage
- 37:01all your long -term efforts. It's a marathon,
- 37:04remember, not a sprint. Authenticity and patience
- 37:06really pay off. Now let's move into personalization
- 37:09and audience understanding. Carnegie recommends
- 37:12creating multiple email subscriptions. This sounds
- 37:15like maybe extra work, but what's the big payoff?
- 37:17Yeah, it might seem like more work up front,
- 37:19but this strategy allows a marketer to send more
- 37:22targeted content to specific segments of customers.
- 37:25And that is incredibly valuable. How so? That
- 37:28are targeting. Exactly. Instead of just one big
- 37:31generic newsletter for everyone, you can offer
- 37:33different subscription types. Maybe one for general
- 37:36updates, another for specific product news, maybe
- 37:38a third for really deep dives into a particular
- 37:41niche topic. Tailoring the content. Right. When
- 37:44content is highly relevant to the person receiving
- 37:46it, they're just more likely to click through
- 37:49emails that are targeted at them. This boosts
- 37:51click -through rates, sure, but crucially it
- 37:54also boosts subscription rates for those specific
- 37:57segments because people feel like they're getting
- 37:59exactly what they want and need. Makes them feel
- 38:01understood. Precisely. It fosters a much more
- 38:04engaged and growing list because your audience
- 38:07feels understood, valued, not just like another
- 38:10number on some generic mailing list. It's about
- 38:12serving their specific interests, not just broadcasting
- 38:15broadly. In building on that idea of delivering
- 38:18specific value, offer discounts or freebies in
- 38:21exchange for email addresses sounds like a pretty
- 38:24direct incentive. How does this ethical bribery
- 38:27work and what makes it so effective? It's a highly
- 38:30effective strategy. Often called ethical bribery
- 38:33because it provides that immediate tangible value.
- 38:37People are fundamentally motivated by getting
- 38:39something from the business. We all love a good
- 38:41deal. Exactly. Offering discounts, exclusive
- 38:44freebies like a valuable template or a short
- 38:47guide or special coupon codes in exchange for
- 38:50an email. It's simple but incredibly powerful.
- 38:53And the delivery needs to be quick. Absolutely.
- 38:55Once the emails entered, An automated system
- 38:57should immediately deliver that promised discount
- 39:00or gift. Reinforces the value exchange, creates
- 39:02a positive experience right away. This instant
- 39:05gratification just lowers the barrier to entry
- 39:08significantly. You're not just asking for an
- 39:10email, you're offering a clear, compelling reason
- 39:13why they should share that personal info. Creates
- 39:15a win -win that rapidly grows your list with
- 39:18genuinely intricate prospects. And the overarching
- 39:21principle for this whole section really seems
- 39:23to be give people what they seek. How do you
- 39:25consistently nail that beyond just guessing?
- 39:28It absolutely is the overarching principle. People
- 39:31always subscribe to a given list only if they
- 39:33can get what they seek and want. The key here,
- 39:37don't guess what your audience wants. So how
- 39:40do you find out? You actively carry out surveys
- 39:43aimed at identifying these needs. Ask your existing
- 39:47audience. Ask website visitors. Maybe poll your
- 39:50social media followers about their biggest challenges,
- 39:53their burning questions, what info they're struggling
- 39:55to find. Direct feedback? Right. Once you've
- 39:58identified those needs, then you can offer targeted
- 40:01solutions, a detailed guide, a free tool, an
- 40:04exclusive email course in exchange for their
- 40:07email. This not only builds your list with highly
- 40:09relevant leads, but it also gives you invaluable
- 40:12insights into spin -off products or content ideas.
- 40:15Fees future strategy. Exactly. It becomes this
- 40:18continuous feedback loop that ensures your offers
- 40:20stay compelling and valuable, making sure you're
- 40:22always serving your audience more effectively.
- 40:24Finally, Carnegie wraps things up with the mindset
- 40:27for sustainable growth, consistency, authenticity,
- 40:31and adaptability. This starts with the power
- 40:34of authenticity and specifically avoid compromising
- 40:37on ideas for the sake of majority. In a world
- 40:40that often pushes conformity, how important is
- 40:43staying true to your unique voice for list building?
- 40:46Oh, this is such a powerful point about core
- 40:48authenticity. Absolute critical for building
- 40:51a truly loyal engaged community. The act of building
- 40:55an online community or an email list does not
- 40:57require one to shy away from being himself or
- 41:00herself. Be yourself, basically. Exactly. In
- 41:02fact, the opposite is true. People are drawn
- 41:04to genuine voices, to brands and individuals
- 41:07who actually stand for something and aren't afraid
- 41:10to express their unique view. Any examples? The
- 41:12source gives that compelling example of Erika
- 41:14L. James of 50 Shades of Grey fame. She managed
- 41:18to establish a group of extremely loyal and happy
- 41:20readers, even though she she faced constant criticism
- 41:22for controversial topics. Right, she stuck to
- 41:24her guns. Exactly. It shows that staying true
- 41:27to your vision, even if it's not for everyone,
- 41:30can build this deeply loyal, engaged community
- 41:33who connect with your authenticity. Trying to
- 41:36chase every trend or please everyone often just
- 41:39results in a bland, forgettable presence. Whereas
- 41:42a unique voice, even one that's a bit polarizing,
- 41:46builds passionate followers. That's a great reminder.
- 41:48True connection often comes from conviction,
- 41:51not just consensus. And finally, under embracing
- 41:54necessary evolution, he mentions embracing change.
- 41:58Seems obvious, maybe. But what's the nuance here
- 42:00for lease building? Yeah, this just acknowledges
- 42:02that the digital landscape is always shifting,
- 42:05right? What worked yesterday might not be the
- 42:07best approach tomorrow. There are different occasions
- 42:09when change may be necessary, depending on different
- 42:11factors. So stay flexible. Exactly. This could
- 42:13apply to your goals, your specific strategies,
- 42:16even the platforms you focus on. The message
- 42:18is that one should always consider changing whenever
- 42:21it is necessary to change in order to continue
- 42:23growing the subscription list. Adapt or stagnate?
- 42:27Pretty much. It's a call for flexibility. for
- 42:30constantly observing, testing, adapting your
- 42:32tactics to ensure you stay relevant and keep
- 42:35growing. It's not about abandoning your core
- 42:37principles, but about being agile and how you
- 42:40apply them in this constantly evolving environment.
- 42:42Those who get too rigid, they risk stagnation.
- 42:46Those who embrace intelligent evolution, they
- 42:48continue to thrive and grow that valuable audience.
- 42:51Wow, what a deep dive that was into Dale Carnegie's
- 42:55100 email list building methods. We've covered
- 42:58an incredible amount of ground, haven't we? We
- 43:00really have a huge range of strategies. Yeah,
- 43:03from optimizing your website with landing pages
- 43:05and great CTAs to using content like long -form
- 43:08guides and ethical freebies as magnets. Then
- 43:11amplifying reach through social media tactics,
- 43:13targeted ads. Right, all the way to those kind
- 43:16of old -school offline strategies like referrals
- 43:18and collecting emails at events. It's comprehensive.
- 43:21And every single one of these methods, digital
- 43:23or physical, they all really converge on that
- 43:25one vital goal. building an invaluable email
- 43:28list that you actually own. And if we boil it
- 43:31all down, those core insights really do stand
- 43:34out, don't they? The enduring power of having
- 43:36a direct owned relationship with your audience.
- 43:40You just can't overstate it. Yeah, that owned
- 43:42asset idea is key. It truly is an asset you control,
- 43:46that direct line of communication, bypassing
- 43:48the whims of platforms. And it's also just so
- 43:52clear that offering true undeniable value is
- 43:55absolutely non -negotiable. Gotta give people
- 43:58a reason to subscribe and stay subscribed. Exactly.
- 44:01whether it's a comprehensive guide, an exclusive
- 44:03tool, or just consistent, timely insights. People
- 44:06sign up and stick around when they see genuine
- 44:09benefit when you consistently solve their problems.
- 44:11And maybe the simplest truth, the one that kind
- 44:13of echoed throughout our chat, is that building
- 44:15a really robust, trusting email list. Well, it's
- 44:19a marathon, isn't it? Not a sprint. Absolutely.
- 44:21It takes consistency, strategic effort, really
- 44:23understanding your audience's needs. And all
- 44:25underpinned by authenticity, like we just discussed,
- 44:28and being willing to adapt as things change.
- 44:30Right. It's about cultivating genuine relationships
- 44:33over time, one valuable interaction after another.
- 44:36So this brings us to a really important question
- 44:38for you, our listener. Among these dozens of
- 44:41powerful strategies we've talked about today.
- 44:44Which single method feels like maybe the lowest
- 44:47hanging fruit for your goals right now? What's
- 44:49the very first step you think you'll take to
- 44:52implement it? Or maybe which one surprised you
- 44:54the most? Like a crucial element of list building
- 44:57you hadn't really considered before. And why
- 44:59did it surprise you? Yeah, take a moment. Think
- 45:02about your current approach to connecting with
- 45:04your audience viewed through the lens of these
- 45:06insights we've unpacked. And remember, even small
- 45:10Consistent steps, when they're applied strategically
- 45:13and authentically, can lead to really significant
- 45:15growth and ultimately a deeper, more valuable
- 45:18connection with your community. It's really about
- 45:21making a series of smart choices that compound
- 45:23over time, building that asset that will serve
- 45:26you and serve your audience for years to come.