Latest / The Customer Success Leadership Podcast
Bridging the Gap: How Enablement Empowers CS Teams to Drive Growth
Angeline Gavino welcomes Gina Patel, a seasoned Customer Success leader with 15+ years of experience, to discuss her journey of building and scaling CS teams that drive retention, growth, and operational efficiency.Gina shares her expertise on:Building high-performing CS teams: Mentoring, coaching, and equipping CSMs to grow professionally while delivering customer value.Enablement for Customer Success: The critical role of proper training, tools, and support to empower CSMs to excel in today’s demanding environment.Bridging the gap between CS and Sales: Leveraging consultative approaches to…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.