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How Fear of the Bill Wrecks a Simple AC Repair

I had a customer about two years ago who could not let me find anything wrong with his house. Not because the house was perfect. The house was middle-aged, normal, had its share of issues. He had called me out for what he thought was a refrigerant leak. I checked the system, found a small leak in the line set where it had been hit by a weed trimmer some years earlier, and started telling him what the repair would involve. Before I could finish, he started explaining why it could not be a leak from the line set. He said the line set was protected. He said the weed trimmer guy had been told to…

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