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2.164 What your team’s performance is really telling you

When team performance drops, it is easy to assume the issue sits with one person. Maybe someone is not motivated enough, not engaged enough, or not taking enough responsibility. And sometimes that might be part of the story. But in growing businesses, poor performance is often telling you something bigger. In this episode, Karen explores what team performance issues can reveal about the business underneath. Before you jump straight into performance management or putting more pressure on the team, it is worth asking whether the issue is really about the individual, or whether it is pointing to…

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