Latest / The Pausecast / Ep. 90 The No. 1 must-have skill for successful female business leaders
Transcript
- 0:04Hi, I'm Rachel O'Meara. I'm the host of the podcast.
- 0:08I'm also the author of pause harnessing, the life-changing
- 0:12power of giving yourself a break, as well as a private
- 0:16coach for men and women who are struggling with, how to get out
- 0:21of overwhelm and reclaim their lives.
- 0:23The pause cast is dedicated to helping individuals learn the
- 0:29tools and Be more self aware that we can all be more capable
- 0:32of to live our best life, to reach our potential.
- 0:37Whether this is your first time listening or you're a regular, I
- 0:40invite you to download my free gift to you which is a blueprint
- 0:45called the three keys to stay out of overwhelm and Thrive.
- 0:49The blueprint is available at my website, www.hiwayfx.com get it
- 0:56today so you can start to implement these tools that we
- 0:58can all learn And that's what the paws cast is all about.
- 1:07Hi, it's Rachel here. And today, we've got a really,
- 1:10really solid topic for all you female Business Leaders out
- 1:15there and I'm thinking of it like the secret weapon.
- 1:18The secret weapon, female Business Leaders, all need to
- 1:22succeed, and not only succeed, but feel really good in the
- 1:25workplace and guess what? This secret weapon might be low.
- 1:29And behold Secret Sauce. Pick your words, you know,
- 1:34you've heard me talk about it, maybe.
- 1:35Be before, but it is emotional intelligence, EQ, and I'll share
- 1:42a little bit about why this is so important to me why, it's
- 1:46what I see as the window and the Gateway into different things
- 1:51that are possible at work, but also why it matters so much and
- 1:55you're going to hear more about that as we get into it.
- 1:57So, for those of you who don't know me, you maybe know me a
- 2:01little bit, might you might know a little bit about my story, but
- 2:04basically, long story short, I was at Google working in
- 2:08technology client services, and I burned out.
- 2:11And the reason why I burned down, if I look back on it now
- 2:14is because I really wasn't present.
- 2:17I wasn't aware of how I felt. I wasn't able to communicate it
- 2:23and I didn't really act on anything that.
- 2:29Felt like it was in service to my own awareness.
- 2:33Meaning I kind of just really stuck to the basics of tasks and
- 2:37to dues getting stuff done because I had been an achiever
- 2:41all my life. I was a really, really good
- 2:43achiever a really good high achiever.
- 2:45Probably like you, where you can do things really well.
- 2:50My case I had an MBA, I had worked in big cities and
- 2:54companies and I was a national champion rower.
- 2:59I had owned my own house by the time I was thirty five in San
- 3:05Francisco. Like there's just a lot of
- 3:06things that I would say could have put me in those boxes of an
- 3:10achiever. Meaning, I thought I could do
- 3:11anything if I put my mind to it and guess what happened?
- 3:16Well, can you put your mind to how your body works with
- 3:19emotions, and how you respond in the moment with things?
- 3:23You can kind of think about it a lot, but can you actually pull
- 3:26it off and do it? The answer is no.
- 3:29And the reason for that is that the, that the body and emotions
- 3:33are four hundred times faster. In response, then you're
- 3:37thinking brain which means time. And that time again, you will
- 3:41always lose, your mind will always lose to your emotional
- 3:45limbic. Brain your emotional Center
- 3:47which is called the limbic brain in your in your brain each and
- 3:52every time because this is really the flight and fight mode
- 3:56which turns on and off at a literally moments and can leave
- 4:02you spinning if you're not careful, if you're not aware of
- 4:05what you know, how to do things differently.
- 4:07So that's what we're talking about today in terms of why
- 4:11emotional intelligence matters because what happened was, I
- 4:13ended up learning this later. I learned a ton and I got my
- 4:17masters in it. I now coach on it and help other
- 4:20women who are trying to get out of overwhelm so that they can
- 4:24feel good again at work or rise to the next level of leadership
- 4:28and do all. These amazing things that, you
- 4:30know, you can do but not feel so stressed out about it and feel
- 4:34really nourished by it. Feel really, really, really
- 4:35good. And we cannot do that unless we
- 4:38are really dialed in with our own EQ.
- 4:42So let's jump in Successful companies are taking notice by
- 4:55the way of emotional intelligence, in this trend, in
- 4:59fact, they're conducting their own studies sometimes including
- 5:04those, with top leaders, one particular competency analysis,
- 5:09review, technical like you, sorry, technical skills IQ and
- 5:12emotional intelligence, and they found that emotional
- 5:15intelligence, proved to be twice as important as the other jobs
- 5:19at all levels. Mean, that's a pretty big one.
- 5:22And that's from 2001 and in that hbr, what makes a leader in
- 5:28addition. When we look at senior
- 5:30leadership, nearly 90% of the difference in Star Performance
- 5:34and performers and average ones is in their profiles of
- 5:38emotional intelligence rather than cognitive abilities.
- 5:41So again, the queue is proving itself to be a big
- 5:44differentiator, not only that EQ is twice the power of IQ to
- 5:49predict performance. And whether it's the thinking,
- 5:52Of Cortex brain, that's our prefrontal cortex, or the
- 5:55emotional limbic, brain, which is that amygdala.
- 5:58And where we, where we process emotions, it's super fast as a
- 6:03processor. They both clearly play a role in
- 6:06business and we need both of them.
- 6:08However, what Goldman says, is that 80 to 90% of the
- 6:12competencies that differentiate top performance are in the
- 6:15domain of emotional intelligence.
- 6:18So all of this is really, really good data just to back us up
- 6:21knowing this Is no small topic. I'll keep sharing a few more
- 6:27things because I think these points are great and they were
- 6:30all based on high. EI factors to name a few.
- 6:33For example, the US Air Force screen for EI during its
- 6:37recruitment. Resulting in immediate gains and
- 6:39save three million dollars, annually.
- 6:41It's pretty awesome. And competency research and over
- 6:45200 companies and organizations. Suggest that about a third of
- 6:49the differences in is due to technical skills.
- 6:52But I'm going to give ability. Well, sorry about one-third of
- 6:58this difference. In 200, companies is due to
- 7:01technical skills and cognitive ability, but what?
- 7:04But two-thirds of the differences is due to the
- 7:07emotional competence. So, all, what is all this
- 7:09saying? All of its saying, we need our
- 7:12emotions to be at our best, especially at work as a female
- 7:17professional leader. You are in control of your
- 7:19feelings, really? You get to decide.
- 7:21You know, what do I get to share?
- 7:22And what do I don't and all of us are, frankly, the people who
- 7:26are able to create an environment of trust and
- 7:28fairness comfortable with their feelings and also able to
- 7:31express them responsibly without Yuri.
- 7:35I truly harness that you need both your cognitive intelligence
- 7:39and your emotional intelligence to maximize leadership and
- 7:42growth potential so that you can ultimately change your behavior
- 7:46and shift your unconscious beliefs, that might be blocking
- 7:51you feeling like, You aren't okay to express or maybe you're
- 7:54not, it's not okay to be angry. Or you have to feel like, you
- 7:58need to please everybody. These are all things that can
- 8:01show up in the workplace, that might not feel necessarily that
- 8:05good for us and look at kids, right?
- 8:07If you've got kids at home, maybe you have nieces and
- 8:11nephews they live. In this constant state of
- 8:13free-flowing emotions without blocks from these unconscious
- 8:17mistaken beliefs. And as soon as we are born,
- 8:20literally, Our emotions are, what are uniting us with
- 8:24ourselves and children are so good at this.
- 8:27So if you are wondering, you know, how do I show up?
- 8:30The good news is as an adult. You get to regulate that, right?
- 8:33So we have more of this governing body around.
- 8:36How I show up with my emotions versus let's say a two year old
- 8:39throwing a tantrum, right? Like that's a little different.
- 8:42However, we can still use kids as an example to say, you know,
- 8:46when I'm connecting with my feelings, I get to say what I
- 8:49need. And I'm heard and seeing because
- 8:51Cuz I'm not holding back usually, and as adults, we lose
- 8:56that we get conditioned out of this, we have to reclaim it.
- 9:00We have to go back and figure out what do I do to feel whole
- 9:03again in the space of emotions? A lot of times when we lose
- 9:07sight of that, we just aren't as effective as leaders and we
- 9:11don't get the following behind us and ideas and motivation and
- 9:15drivers that we could. And then we just don't end up
- 9:18doing our jobs as well as we could.
- 9:20We don't end up feeling as impact.
- 9:22So, I hope that this has been helpful for you today and giving
- 9:24you some food for thought to chew on, if you feel like you
- 9:28could use some support around, being a female business leader,
- 9:31and harnessing a t Cube because it really is a core course, kill
- 9:35all learn these skills. If we are given the tools to do,
- 9:38so I'd love to see you and I love to support you so that you
- 9:42can rise to your next level of leadership as you master your
- 9:47emotions. Intelligent is totally totally
- 9:49possible for you. If I can do it, you can do it.
- 9:55You may not know this, but living and expressing emotions
- 9:58is so key to any type of business work and it in that
- 10:04sounds so counterintuitive. But think of it like, you know,
- 10:07if you're at a job working day in and day out, week after week,
- 10:09month after month year after year, even if it's just one
- 10:12year, there is personal growth involved, most likely and I
- 10:17think this term, emotional intelligence means a lot of
- 10:20different things. It's such a buzz word.
- 10:21We hear it all the time. What does it really mean, right?
- 10:25Right. And so depending on who you ask,
- 10:27it can be different things. So, where I studied at the right
- 10:30Graduate University, they Define as emotional awareness with
- 10:34emotional facility, right? Knowing how you are feeling and
- 10:37having the skills to do things with your emotions.
- 10:40Meaning, how do you manage them? How do you read them and utilize
- 10:43them and express view talk to dr.
- 10:46Daniel goleman, he wrote the book on emotional intelligence.
- 10:49He talks about it as the ability to recognize one's own and other
- 10:54people's emotions. And to discriminate between
- 10:56different feelings so that you can label them appropriately
- 10:59appropriately and use emotional information to guide thinking
- 11:03Behavior. There's a great podcast on the
- 11:05podcast here that you can listen to actually with Daniel goleman
- 11:09himself. So, you can hear about it first
- 11:11hand, right? And so he's really the person,
- 11:14dr. Goldman, who developed this idea
- 11:16that non-cognitive skills are as important as IQ, which is why we
- 11:19call it equ, especially for workplace success.
- 11:24So this work is only We been around the last 25, 30 years in
- 11:28business. So, when I think about why
- 11:30aren't people more aware of this, why don't we talk about
- 11:33emotions? Why don't we teach this at
- 11:34school? Well, it's because it's only 25
- 11:36years old. So things take time to catch on
- 11:39but here's the cool part you can do your part and start to talk
- 11:43about it. Start to help others learn and
- 11:46be more aware of what this really is.
- 11:48As, as a social science, we can all learn these skills and
- 11:51that's really. I truly truly believe this and
- 11:54we can I'll bring these to work and especially think about it
- 11:57like a female businesswoman, right?
- 11:59Why is it? Our secret secret sauce as
- 12:03individuals to be tapped into our emotions to access them.
- 12:08We actually have there's some great stats on this.
- 12:11We are loaded with emotional intelligence.
- 12:14We just need to know how to access it, how to harness it,
- 12:17how to put it in, put it in a way at work.
- 12:19That really works well for us. And then we are able to express
- 12:24ourselves better. And more more potently, so that
- 12:27others can understand where we're coming from, we can be
- 12:30better influencers, because emotions are actually, a lot of
- 12:34what is read in the room, right? I think seven percent of what
- 12:37you say is what people get when you speak.
- 12:40It's actually more about body language and about tone and
- 12:44those come from emotional intelligence.
- 12:47So there's all kinds of good stuff here where that can be
- 12:49applied. It's also the most requested
- 12:52eight Harvard Business review article of all time that in 1998
- 12:56was also written by Daniel goleman.
- 12:58So like there's clearly stuff going on here, right?
- 13:02And so these concepts of linking emotions and how we can be
- 13:08successful. It work we're really truly
- 13:11linked for the first time back in those mid 90s and how this
- 13:16can help us be Better Business Leaders.
- 13:19So I want to share a few of those He's gonna take you
- 13:22through each one and think about your own self, like, how do you
- 13:24do in this area versus maybe how you, how would you want to be?
- 13:29And don't think about it, like, comparing yourself to anyone.
- 13:32That's never a win game, right? It's about yourself.
- 13:35So, maybe you think about it? Like, where would I want to be
- 13:38here? Versus how is my ideal?
- 13:40So, the first competency in these four key attributes is a
- 13:44moat is self-awareness, knowing one's own emotions, so high,
- 13:49self-awareness individuals are able able to speak accurately
- 13:53and openly maybe they're not doing that.
- 13:56In a way that feels something like, totally letting your guard
- 14:00down or being confessional, you use your emotions to have an
- 14:05impact and your self-awareness is the foundation of everything
- 14:11else that follows. I think of it like
- 14:14self-awareness is the gateway to really unfolding what I'm
- 14:18capable of. And so, I had a guest on the
- 14:22podcast recently who just said, you know, I used to, I used to
- 14:26be like, what do you mean self-awareness?
- 14:28I am self-aware. You know, I know I'm, no, I'm
- 14:31special unknown individual and like, yes, that's true, but I
- 14:34think it means really being an observer mind.
- 14:38When you do feel heated or when things aren't going your way,
- 14:42how could you do things differently?
- 14:44I actually heard, self-awareness described as Consciousness the
- 14:47other day. So the more self-aware you are,
- 14:49the more conscious you are. And you kind of I think of that
- 14:52as well. If it's helpful.
- 14:54So, the second competency so that self-awareness, the second
- 14:57competency is self-regulation and that's sometimes called
- 15:00self-management. All that means is its able,
- 15:02you're able to manage your emotions.
- 15:04So it's not only knowing how you are but what are you doing to
- 15:09regulate that? And that might be in
- 15:11conversation. Maybe it's with a conversation
- 15:13with a direct report that's struggling or with a manager
- 15:17that you're not on the same page with, right?
- 15:20It could be very different. Third one is social skills.
- 15:25So this is about managing relationships and being in
- 15:28rapport with others. So it might be things like
- 15:33knowing how things are going right.
- 15:35Are you building trust with someone is there may be a new
- 15:40agreement that you're working on or new marketing strategy you
- 15:43have in mind that you want to be enthusiastic about a product.
- 15:46With all of those things can be shared socially.
- 15:49The next one is empathy or taking one.
- 15:52Has feelings into account with layoffs, happening down economy,
- 15:57things that aren't going well. We want to put some put
- 15:59ourselves in someone else's shoes and that's really
- 16:02important in leadership. But just imagine you know how
- 16:05would someone feel if that was you going through that or you
- 16:09just, you know, you have that that empathy for someone.
- 16:12Maybe someone's moving on to something different and you want
- 16:15nothing but the best for them and then motivation is another
- 16:20characteristic where this is Just knowing that you have
- 16:24passion for the work itself, it's not just achieving for the
- 16:27sake of it. We all need to know where we are
- 16:29in these different competencies. So think about your own
- 16:33competencies. How are you doing with things?
- 16:34Like motivation? Are you motivated?
- 16:36Do you motivate others even though it's their own job to
- 16:39motivate, are you also showing up to support them but you
- 16:42empathetic do you feel like you're one of the leaders out
- 16:46there who is able to help others feel seen and heard?
- 16:51And that's really what it comes down.
- 16:52Down to it empathy. I think it's such an important
- 16:55skill and we've heard a lot of this so important.
- 16:58No matter who you are, no matter what you're doing at work, I
- 17:01think we can all develop this as it's as a skill as well.
- 17:06And when I think about these things as a business corporate
- 17:10leader that especially the female leader can move the
- 17:14needle on how I want to be at work, whether it's if I want to
- 17:18be seen in heard show up and be responsible for how I act and
- 17:24deliver or participate in a meeting or make do business
- 17:28decisions. I can do them feeling secure and
- 17:31sound and what I do as well as know how to reach out.
- 17:36And build a rapport with others who may not be on the same page
- 17:40with me, or before, and all of these are Big skills, right?
- 17:43These are these are hard. We don't really go to school for
- 17:45these. Even if you have a business
- 17:46degree, I mean I have an MBA, I don't want any of this stuff.
- 17:50I think pretty much in my two and a half years of school.
- 17:53In fact, it was four years of part-time.
- 17:57So that's the good news. I think we can all learn it and
- 18:02if you are curious about what to do next so if maybe you feel
- 18:05like you're pretty good in all those boxes awesome.
- 18:08The next step is to continue to develop it and apply the
- 18:12knowledge. So every day Moment by moment
- 18:14you could be checking in with yourself, that's the
- 18:17self-awareness part. You can evaluate, you know, how
- 18:20did I do expressing what I needed to say?
- 18:23Right there. Did I have hold back.
- 18:25Did I express it? Possibly, did I take action?
- 18:28Did I say nothing? Did I deny it like all of those
- 18:31are just good data points to know where you are with it?
- 18:34How am I reading the room? Am I doing that?
- 18:36Okay, on knowing what's needed, as well as how I can respond and
- 18:41then am I, am I sharing and showing empathy caring for
- 18:45others knowing what is needed and what can help someone move
- 18:50forward or conversation move forward and motivation?
- 18:55Can I continue to stay motivated?
- 18:56Self and feel like this is purposeful for me versus just
- 19:01showing up to tick off the boxes or to show up and Achieve for
- 19:05achievements Aiken strive. So these are the questions to
- 19:09reflect upon, if you're wondering, how you're doing with
- 19:12emotional intelligence and I invite you to continue to be
- 19:16curious about it because it is not going to go away.
- 19:19We are so tapped in and we so desperately need in my opinion,
- 19:25more leaders who are tuned in to bring these types of skills to
- 19:29the workplace and I think as a woman business leader, you are
- 19:33so important. You are so important for these
- 19:36skills were so under indexed, In them, undervaluing them in a
- 19:40world where we have over index in a lot of other skills, as you
- 19:46probably know, burnouts at an all-time high, right?
- 19:50One out of three corporate individuals, experience, it and
- 19:54Healthcare. And even want to talk about
- 19:56that. I think it's one and two and we
- 19:59need you, we need others. We need people leading the way
- 20:01all the time in this. So continue on your journey to
- 20:05learn more. I invite you to keep tuning in
- 20:08to the Was cast, pick up a copy of the book pause in.
- 20:11The book is great as a start, but there's so much more.
- 20:14And as you know, we need to apply what we learn.
- 20:17Which means doing things different, and reading a book
- 20:20isn't usually enough. I'm excited for you to give this
- 20:23a try. Thank you so much for tuning in
- 20:25today and I will see you next time on the podcast.
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