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She Hid in the Back Room. The Heat Pump Got Her Talking

The bedroom door at the end of the hall clicked shut before I had my tool bag on the floor. It was late July, the kind of afternoon when the wind coming off the wheat stubble feels like somebody left an oven door open. Brick ranch house on the edge of town, built in the late seventies, indoor unit in a hall closet and the outdoor unit around back on the west side, where the sun cooks it from two o'clock on. The customer worked from home. She met me at the door with a headset around her neck, pointed at the thermostat, and told me the house had been climbing since noon. The fan inside was…

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