The Software Behind Urgent Care Triage
Daniel watched an urgent care tech work a triage screen — massive buttons, color coding, emoji condition indicators, and prompts like "order IV." That's not the EHR. It's a clinical decision support layer, and the biggest name in the space is Schmitt-Thompson, standardized triage protocols used by over a thousand organizations. This episode breaks down what's actually running: rule-based decision trees, Holliday-Segar dosage math, CPOE order routing, and where AI actually shows up — risk scores like Epic's Deterioration Index and Mednition's KATE, not the triage logic itself. Plus why the FDA…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.