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How to Respond When Someone Threatens You in a Negotiation | Chris Voss and Wayne Slavin
Chris Voss and Wayne Slavin on how to respond when a negotiation turns into a threat. Slavin is co-founder and CEO of the insurtech company Sure and a Black Swan Global Negotiator Award recipient, with more than a decade of using tactical empathy to close enterprise deals as the smallest party at the table. In this fireside, Slavin describes the CFO who threatened to have a famous CEO sue him personally and publicly destroy his business — and how answering with a single calibrated question held the line and got the contract paid in full. He also explains why he runs an accusation audit in…
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