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EP 355: Agency innovation as we enter the post-pandemic Renaissance with Drew McLellan
Some of the most significant innovations have been born out of the most challenging hardships, and agency innovations are no different. For the past two years, agency owners have been through the wringer. Some of you have even wondered if it's time to shut your doors and move on to something different. You're all. Just. Exhausted. I often use the analogy that your agency is a ship, and you are the captain. It's your responsibility to make sure that the ship doesn't sink. For the past 24 months, this meant finding shelter and waiting out the storm. But we must rethink that analogy for the new…
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