Eric Bassett REVEALS His Pest Control Company's System, Hiring From Within, and The Rise Of AI
In this episode of Pest Control Legends, Dan Leibrandt interviews Eric Bassett, co-owner of Natura Pest Control and an Associate Certified Entomologist with nearly two decades of experience. Eric explains how his company made the shift from being owner-operated to building a leadership team with a general manager at the helm, allowing him to step into an advisor role and focus on long-term strategy.We dive into the systems and cadences that drive Natura’s growth, including weekly accountability meetings, call quality scorecards, and development plans that track both performance metrics and…
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