FBU 402: Let's Talk Refund Policies!
In online business, you have to work with people and sometimes people make mistakes, get sick, have emergencies, or even just change their minds sometimes, which means it's a good idea to have some sort of refund policy in place. In this episode, shares the different schools of thought on refunds and the importance of having a refund policy when scaling an offer to make your potential clients feel safer making a purchase. Jill also talks about the difference between a refund policy and a money-back guarantee, and how to handle refund requests outside of the policy. Join Jill and the Movement…
The skinny
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