E141: Thomas Sheffield, SVP Specialty Claims at QBE, on Claims, AI & Analytics

Profiles in Risk · Feb 28, 2019 · 24m

In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. We discussed:

ABOUT THOMAS

- Thomas, can you describe what you do?

- What is the challenge in managing claims from Specialty lines vs traditional claims?

ABOUT AI

- There are many "definitions" of AI, how do you define it?

- How are AI and analytics changing claims? If possible can you provide examples?

- Many people worry about AI disrupting their jobs. What will be the…