Shows / Conflict Skills
Conflict Skills
Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his…
Episodes
- Conflict Skills
How to Start a Workplace Mediation Business in 2026
In this episode, Simon Goode shares practical advice and personal reflections on starting and growing a mediation business, with an emphasis on the early…
- Conflict Skills
How to Handle a Jealous Partner: Conflict Resolution Strategies Explored
In this episode, Simon Goode analyzes a listener-submitted case study involving conflict arising from a partner's jealousy over frequent messaging with an old…
- Conflict Skills
Maya Wants Growth, Tom Fears Risk: Managing Conflict in Business Partnerships
In this episode, Simon Goode analyzes a case study involving business partners Maya and Tom, whose differing visions for their agency lead to escalating…
- Conflict Skills
De-Escalation Tools That Work from a Professional Mediator
In this episode, Simon Goode explores practical de-escalation skills for managing conflict and strong emotions in both professional and everyday situations. He…
- Conflict Skills
The Top 5 Conflict Pitfalls for Husbands and Practical Tools to Repair Relationships
In this episode, Simon Goode reflects on common mistakes husbands make in relationship conflicts, such as poor listening, not staying calm, misidentifying…
- Conflict Skills
How to Handle Aggressive Timelines and Interdepartmental Tensions at Work
In this episode, Simon Goode analyzes a workplace conflict case study involving a cross-department dispute over an aggressive project deadline in a…
- Conflict Skills
When Clients Push for Discounts: Conflict Skills and Solutions
In this episode, Simon Goode explores a real-life case study of a client requesting a discount for mediation services, analyzing the situation using conflict…
- Conflict Skills
Navigating Work From Home Conflicts: A Workplace Case Study in Hybrid Attendance Disputes
In this episode, Simon Goode analyzes a workplace conflict case study involving a dispute over strict in-office attendance requirements versus requests for…
- Conflict Skills
Dealing with Credit Stealing Colleagues: Conflict Resolution Strategies in the Workplace
In this episode, Simon Goode analyzes a workplace conflict case study involving a senior strategist and a junior team member navigating issues of…
- Conflict Skills
Essential Ground Rules for Successful Workplace Mediation
In this episode, Simon Goode outlines the importance of setting clear ground rules for workplace mediation to foster productive and respectful conversations…
- Conflict Skills
Four Restorative Questions to Stop Rumination After Conflict
In this episode, Simon Goode explores the topic of rumination, particularly in the context of conflict, and demonstrates his personal reflective practice to…
- Conflict Skills
The Power of the Pre-Emptive Thank You Wave: Unlocking Pre-Emptive Empathy in Conflict
On today's Conflict Skills Podcast, we explored the power of the "preemptive thank you wave"—a communication technology I developed to assume the best in…
- Conflict Skills
Managing Pushy Clients: Conflict Strategies for Business Owners and Coaches
In this episode, Simon Goode explores strategies for managing pushy clients, particularly those with unrealistic expectations or disruptive behaviors. He…
- Conflict Skills
Insights on Conflict, Self-Regulation, and Philosophical Humility
Welcome to the Conflict Skills Podcast, hosted by professional mediator Simon Goode. This episode marks a personal milestone, as Simon Goode reflects on his…
- Conflict Skills
Confront or Ignore: Navigating Rooster Noise Disputes With Neighborly Tact
In this episode, Simon Goode explores practical options for addressing a neighbor’s noisy rooster, from direct conversations using frameworks like the sandwich…
- Conflict Skills
Adapting To Change In The Workplace: Practical Frameworks
In this episode, Simon Goode explores how individuals and leaders can effectively manage communication and conflict during periods of change, emphasizing the…
- Conflict Skills
Unfair Workload In Small Teams: Strategies to Respond Assertively
In this episode, Simon Goode explores a workplace conflict scenario where a colleague repeatedly leaves unfinished work for others at the last minute…
- Conflict Skills
Handling Colleague Clashes and Gossip Without Losing Your Cool
Feeling tension at work and unsure how to navigate tricky team dynamics? This episode, we broke down a real-life conflict between colleagues—covering…
- Conflict Skills
Masterclass: Strategies for Handling Personality Differences at Work
In this episode of the Conflict Skills Podcast, Simon Goode explores the Big Five personality model and its practical application for understanding and…
- Conflict Skills
5 Tools to Manage Conflict on Agile Software Teams: Developer Clashes with Project Manager
In this episode of the Conflict Skills Podcast, Simon Goode analyzes a workplace conflict between a software developer and a project manager working on…
- Conflict Skills
Bringing Calm to Conflict: Using Mindfulness Techniques in Conflict Management
Would you like to feel more calm in the midst of conflict? In this episode of the Conflict Skills Podcast, host Simon Goode talks with mindfulness specialist…
- Conflict Skills
Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict
In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the…
- Conflict Skills
How to Set Boundaries and Follow Up Assertively in Difficult Conversations
In this episode, Simon Goode explores how to follow up assertively in conflict situations without crossing into aggression, using a real-life neighborhood…
- Conflict Skills
Training Mediators: Skills, Challenges, and Building Resilience in Conflict Management
In this episode of the Conflict Skills Podcast, Simon Goode interviews Linda Kochanski, an experienced mediator and trainer, about her 33-year journey in…
- Conflict Skills
The Graduate's Workplace Conflict Survival Guide: Skills and Mindset Shifts
In this episode, Simon Goode explores practical strategies and mindset shifts for new graduates navigating workplace conflict, emphasizing the inevitability…
- Conflict Skills
Navigating Conflict With Close Friends: Addressing Racism, Misunderstandings, and Repair After 25 Years
In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted…
- Conflict Skills
Managing Difficult Conversations When Stuck in the Middle of Other People's Conflicts
In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss "accidental mediator" scenarios, where people find…
- Conflict Skills
Conflict After Promotion: From Peer to Leader
In this episode, Simon Goode explores a workplace conflict scenario where a team member's promotion disrupts previous dynamics among close colleagues. He…
- Conflict Skills
How to Mend Rifts and Break Negative Cycles in Family Relationships
In this episode of the Conflict Skills Podcast, Simon Goode explores the topic of mending rifts, especially within families, sharing practical strategies for…
- Conflict Skills
Annoying people who just message ‘hi’… should be thrown into the sun
Have you ever had a colleague that kept using the IM system just to write, "hi"?What do they want? Why can't they just be more clear? Why are they so annoying…
- Conflict Skills
From Student to Mediator: Navigating Careers in Dispute Resolution
In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution…
- Conflict Skills
Five Simple Ways to Improve Your Conflict Management Skills
In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing…
- Conflict Skills
Navigating Korean Work Culture: Lessons in Leadership, Conflict, and Community as Foreign Teachers
In this episode, Simon Goode interviews his friend and former colleague, Meng, about their experiences teaching English in South Korea. The discussion touches…
- Conflict Skills
Accidental Mediator Toolbox: Six Key Skills for Navigating Workplace and Personal Conflicts
In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an "accidental…
- Conflict Skills
Managing Gen Z Staff As A Millenial (Gen Y)
In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case…
- Conflict Skills
Help, I've been Accused of Racism at Work: Conflict Tools and Strategies for Tough Conversations
In this episode, host Simon Goode discusses a real-life workplace scenario where someone was accused of racism after referring to a colleague by their skin…
- Conflict Skills
How to Avoid Unnecessary Conflict: Practical Skills for Everyday Interactions
In this episode of the Conflict Skills Podcast, host Simon Goode explores the ways people can unintentionally invite unnecessary conflict into their lives…
- Conflict Skills
Micro De-escalation Skills for Everyday Conflicts: Subtle Ways to De-Escalate Tension
In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques to reduce perceived…
- Conflict Skills
Relationship Repair - What to Do When Your Spouse and Best Friend Stop Speaking
Struggling with conflict between your partner and your best friend? In this episode, I break down a real-life scenario where a heated argument over parenting…
- Conflict Skills
Five Types of Conflict Every Housemate Faces and How to Handle Them
In this episode of the Conflict Skills Podcast, host and professional mediator Simon Goode explores the five types of conflict that can arise between…
- Conflict Skills
Team Members Not Pulling Their Weight in Projects
In this episode, Simon Goode explores how to handle situations where a team member isn’t contributing effectively, specifically when they rely too much on AI…
- Conflict Skills
Conflict and Grief: Mistakes to Avoid and Tools To Manage Waves of Emotions
In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for supporting those…
Conflict Skills3 Levels of Active Listening: Step-by-Step Masterclass for Better Conversations
In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using…
- Conflict Skills
Tools to Effectively Digest and Process Conflict
In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after…
- Conflict Skills
3 Steps To Rebuild Trust After Workplace Conflict
Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While…
- Conflict Skills
The Hubris Of Conflict Resolution Expertise
In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert, sharing…
- Conflict Skills
Managing Conflict When You're Tired: Practical Strategies for Low Energy Challenges
In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tiredness affects…
- Conflict Skills
5 Tips To Overcome Conflict Avoidance and Improve Assertiveness
In this episode of the Conflict Skills Podcast, I provide 5 useful tools for individuals who are conflict avoidant, providing strategies to help them manage…
- Conflict Skills
How to Manage Emotions in Performance Management Conversations
In today's episode of the Conflict Skills Podcast with host Simon Goode, we dive into the crucial topic of managing emotions during performance management…
- Conflict Skills
The 7 Hermetic Principles: Enhancing Relationship Dynamics Through Ancient Wisdom
In this episode, host Simon Goode explores the seven Hermetic principles derived from the teachings of Hermes and how they can be applied to conflict…
- Conflict Skills
Five Strategies to Say No - Firmly and Respectfully
In this episode of the Conflict Skills Podcast, host and professional mediator, Simon Goode, delves into the art of saying 'no' with confidence and kindness…
- Conflict Skills
Understanding Cumulative Stress: How It Fuels Workplace Conflict
In this episode of the Conflict Skills Podcast, host Simon Goode discusses the cumulative effects of stress on workplace conflict and the interconnection…
- Conflict Skills
Strategies for Managing Cognitive Dissonance in the Workplace
Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the Conflict…
- Conflict Skills
5 Debate Tactics To Avoid With Friends
In this episode of the Conflict Skills Podcast, host Simon Goode discusses five online debate tactics that are ineffective when used with friends and family…
- Conflict Skills
Workplace Conflict Analysis: Tools for Leaders and Professionals
In this episode of the Conflict Skills Podcast, Simon Goode discusses his approach to analyzing workplace conflict, emphasizing the importance of understanding…
Conflict SkillsHow To Handle Speeding Neighbours In Residential Area
In this episode of the Conflict Skills Podcast, host Simon Goode delves into a neighborhood dispute between Kevin and Jim over speeding in a residential area…
Conflict SkillsADHD & Workplace Conflict: Practical Management Strategies
In this episode of the Conflict Skills Podcast, host Simon Goode delves into managing ADHD in the workplace. The discussion is structured around understanding…
- Conflict Skills
Moving On After Workplace Conflict: Steps To Deal With Unresolved Feelings
In Episode 62 of the Conflict Skills Podcast, host Simon Goode delves into the complexities of "moving on" from conflicts, offering insights inspired by a…
- Conflict Skills
Six Steps to Effectively Analyze and Resolve Workplace Conflicts
In today's episode, we're diving deep into the art of analyzing workplace conflict situations. Join me as we walk through a strategic, step-by-step toolkit…
- Conflict Skills
Navigating Workplace Conflict: Case Study Analysis & Mediation Strategies
In Episode 60 of the Conflict Skills Podcast, host Simon Goode analyzes three detailed case studies of workplace conflicts, offering strategies to address…