Shows / Build a Better Agency Podcast

Build a Better Agency Podcast
Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.
Episodes
Build a Better Agency PodcastEpisode 150: How to attract and retain quality talent with Drew McLellan
Before we dive into today's topic — I first want to say thank you for your listenership and loyalty! We are downloaded in over 85 countries and I'm grateful…
Build a Better Agency PodcastEpisode 149: Embracing the Storytelling Edge with Joe Lazauskas
In our industry, storytelling is one of those words that is so overused, it can lose its meaning pretty quickly. Great stories stick with us. My guest, the…
Build a Better Agency PodcastEpisode 148: Purpose-Filled Recruitment and Retention with Steve Lowisz
If there is a common pain point for agency owners today -- it's recruiting and retaining talent. It's a conversation I am having every day and it's more…
Build a Better Agency PodcastEpisode 147: Serve Your Clients: Selling Without Selling with Michelle Weinstein
Business development does not just happen. For most of us as agency owners, sales is one of those things we wish we didn't have to do. In this episode of Build…
Build a Better Agency PodcastEpisode 146: Developing a digital-first DNA with Chris Aarons
Why do some agencies seem to "get" digital transformation and others struggle to cross that hurdle? Even more puzzling – among the ones who do get it – why are…
Build a Better Agency PodcastEpisode 145: Top Agency Trends of 2018 (Part 2) with Drew McLellan
When you're busy running an agency, it can be hard to take a step back to see broader trends. What is currently happening and what is on the horizon regarding…
Build a Better Agency PodcastEpisode 144: Learning to speak creativity with Larry Robertson
I've always described our work as being called upon to be creative on demand. Whether an agency employee sits in the creative department, codes apps, builds…
Build a Better Agency PodcastEpisode 143: Customer Experience: the customer is just the beginning with Stan Phelps
We live in the ratings and review economy. While our clients (and I suspect we are guilt of this too inside our agencies) are busy chasing after the new…
Build a Better Agency PodcastEpisode 142: Building a growth mindset is best done in community with Pam Slim
Obstacles are a given. We don't get to waltz through life without facing some tough days, barriers and people who are pretty convinced we're crazy. As a result…
Build a Better Agency PodcastEpisode 141: Finding the introvert's edge with Matthew Pollard
I hang out with agency owners every day and 95% of them resist proactive business development for as long as they can. Until that big client starts to give "I…
Build a Better Agency PodcastEpisode 140: Top Agency Trends of 2018 (Part 1) with Drew McLellan
I have the good fortune of hanging out with agency owners and their teams every day of the year. We work with over 250 agencies that range from a handful of…
Build a Better Agency PodcastEpisode 139: Don't force the fit – talking culture and clients with Raman Sehgal
Every agency has an internal culture. The only question is – did you build it on purpose. Intentionality. That is the bottom line. If you want to consciously…
Build a Better Agency PodcastEpisode 138: Putting profit first with Michael Michalowicz
Making a profit is the goal of any agency owner. But too often, the way we think about profit actually hurts our agency. The standard equation (sales -…
Build a Better Agency PodcastEpisode 137: How to sell from the stage with Dustin Mathews
No matter what kind of agency you own, where it's located, or how large it is – there is a truth about your business. You are literally and figuratively on…
Build a Better Agency PodcastEpisode 136: Using brand to tell great stories with Nick Westergaard
Branding has always been a cornerstone of my own agency. We've spent a ton of time and effort building brands for clients. We have, like all of you, created…
Build a Better Agency PodcastEpisode 135: Clients can be the best or worst part of your day. Your call. with Drew McLellan
If you've ever hung out with me for more than 10 minutes, you've probably heard me say something like "there are no bad clients. But there are bad clients for…
Build a Better Agency PodcastEpisode 134: Digging into the data with Hubspot's Tim Dearlove
One of the most rewarding aspects of AMI is that we can give agency owners a sense of perspective. Owning and running an agency is lonely and isolated. You…
Build a Better Agency PodcastEpisode 133: Providing long-term value with Barry O'Kane
A frustration for many agencies today is that it's tough to get clients to commit to ongoing retainers. Post recession, clients are drawn to project work as…
Build a Better Agency PodcastEpisode 132: Go video or go home with George Thomas
It started with the cats. Who knew cats were trend setters but when it comes to video they were on board long before we were! One of the biggest trends I've…
Build a Better Agency PodcastEpisode 131: How are having a distinct POV, a Trojan Horse and Voice related? With guest Stephen Woessner
When I think about this episode, it's all about voice but not just in the way that you might first assume. Stephen Woessner and I taught a workshop together in…
Build a Better Agency PodcastEpisode 130: Juggling fireballs, feral cats and 10,000 deadlines. Getting it all done with Drew McLellan
A lot of agency owners say to me, "Drew, I know you're running your own agency and I know you're running AMI. I know you've got some other things on the side…
Build a Better Agency PodcastEpisode 129: Reshaping the sales mindset with Anthony Iannarino
A healthy agency, on average, loses about 10-15% of their AGI every year through client attrition. That means that just to stay even, you have to sell. If you…
Build a Better Agency PodcastEpisode 128: The latest agency evolution with Robert Rose
The truth is that our world as agency owners is in constant flux. Think back to the Mad Men days when we didn't charge clients anything for creative or…
Build a Better Agency PodcastEpisode 127: Keeping your superstar employees with Kevin Monaghan
Agencies are in an all-out talent war these days. New business is coming faster and easier. Your clients had a good year and so did you. But if you're like…
Build a Better Agency PodcastEpisode 126: How agency owners can reclaim their life with Scott Beebe
I don't believe in life/work balance. When I was a kid, my "work dad" would come home from the bank in his three-piece suit and he'd go upstairs and my "home…
Build a Better Agency PodcastEpisode 125: Plant your flag with Drew McLellan
Have you ever walked around Times Square? I was in New York City last week, and if you've ever been here before, you know it's crazy. With all the lights, the…
Build a Better Agency PodcastEpisode 124: Packing five pounds of work into a one pound day with Terry Ogburn
I don't know about you, but I never feel quite caught up. Thanks to my high tech Post It Note strategy (Every night I list the 3 things, and no more, I must…
Build a Better Agency PodcastEpisode 123: Differentiate your agency with your distinct POV with Derrick Daye
It doesn't matter if I'm wearing my agency owner hat or my AMI hat, branding is one of the topics that I always love to talk about. It's one of the few things…
Build a Better Agency PodcastEpisode 122: How agencies can best use freelancers and virtual employees with Nathan Hirsch
One of the most common challenges agencies of all sizes are facing right now is the finding the right people to add to the team. Client budgets and programs…
Build a Better Agency PodcastEpisode 121: Keep Your Digital Offerings Simple and Repeatable, with Joe Kashurba
Joe Kashurba started a freelance web design business when he was in high school and grew it into a digital agency with a world-class team and clients around…
Build a Better Agency PodcastEpisode 120: Find Your Posse, with Drew McLellan
It's funny what a single question can do. I was all set to record this week's solocast about the content from the workshop I taught earlier in the week and…
Build a Better Agency PodcastEpisode 119: What Your Agency Needs to do to Compete Digitally, with Duane Melius
Duane Melius has worked eight years in journalism, social enterprise, and media production in London and over six years across Southeast Asia in a digital…
Build a Better Agency PodcastEpisode 118: The New Tax Law and How It Impacts Agency Owners, with Eric Levenhagen
As soon as I heard the tax law had passed, I made one call – to Eric Levenhagen, my personal tax advisor who has helped me craft my own tax strategy for years…
Build a Better Agency PodcastEpisode 117: Why You Should Pair Inbound with Agile, with Jeremy Knight
Jeremy Knight spent 20 years as a B2B publisher creating publications for the private equity and fast growth business sectors. With digital technology, the…
Build a Better Agency PodcastEpisode 116: Continually Hone Your Message, with Lindsay Grinstead
Lindsay Grinstead & Bill Boris-Schacter have lived and breathed the experiential marketing space collectively for over 50 years. They started Tonic Consulting…
Build a Better Agency PodcastEpisode 115: Use Your Agency Profits to Invest For Retirement, with Drew McLellan
Drew McLellan is the CEO at Agency Management Institute. For the past 23+ years, he has also owned and operated his own agency. Drew's unique vantage point as…
Build a Better Agency PodcastEpisode 114: The Five Stages of Sales, with Stephanie Chung
Based in Dallas, Stephanie Chung and Associates offer sales training, executive coaching, and small business mentorship services nationwide. Among her products…
Build a Better Agency PodcastEpisode 113: How to Use Out of Home Media for B2B and B2C, with Betsy McLarney
With 19 years of Outdoor Advertising experience, Betsy McLarney has planned, managed, and executed many fully integrated Out of Home (OOH) advertising…
Build a Better Agency PodcastEpisode 112: How to do Automated Lead Gen, with Ryan O'Donnell
Ryan O'Donnell is a midwest kid who moved to NYC after college and landed a job on Wall Street making 500 calls a day. He hated it, followed a passion for…
Build a Better Agency PodcastEpisode 111: Teach Clients What to Do -- Not How to Do It, with Sam Mallikarjunan
Sam Mallikarjunan is a Marketing Fellow at HubSpot and former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world's #1 Sales &…
Build a Better Agency PodcastEpisode 110: How Big Should You Build Your Agency? with Drew McLellan
Drew McLellan is the CEO at Agency Management Institute. For the past 23+ years, he has also owned and operated his own agency. Drew's unique vantage point as…
Build a Better Agency PodcastEpisode 109: How to Build an Audience That Will Want to Buy Anything You Sell, with Joe Pulizzi
Joe Pulizzi is the founder of Content Marketing Institute which is now a UBM company. It is the leading education and training organization for content…
Build a Better Agency PodcastEpisode 108: How to Win Your Next Client, with Steve Boehler
Steve Boehler is a founding partner at Mercer Island Group - a strategic management and marketing consultancy. The company has three key practice areas…
Build a Better Agency PodcastEpisode 107: How to Make Money with Web Dev, with Luke Summerfield
Luke Summerfield wakes up each morning excited to discover, experience, and share moments of inspirations. He does this at HubSpot, advising startups, writing…
Build a Better Agency PodcastEpisode 106: What You Need to Know Before Taking Your Agency Virtual, with Gerald Sexton
Gerald Sexton is Director of Employee Enablement at Goodway Group. Gerald joined Goodway in early 2016 and brings significant experience in leveraging human…
Build a Better Agency PodcastEpisode 105: Are Creative Directors Going to be Extinct? with Drew McLellan
Drew McLellan is the Top Dog at Agency Management Institute. For the past 23 years, he has also owned and operated his own agency. Drew's unique vantage point…
Build a Better Agency PodcastEpisode 104: How to Scale Your Agency and Prevent Scope Creep, with Ryan Meo
Ryan Meo has worked with hundreds of agencies and built thousands of websites over the years. About 10 years ago he started a company called Sitetology which…
Build a Better Agency PodcastEpisode 103: Thought Leadership Isn't Optional, with John Hall
John Hall is co-founder and CEO of Influence & Co., a content marketing agency that helps companies and individuals extract and leverage their expertise to…
Build a Better Agency PodcastEpisode 102: Why Your Agency Needs a Visionary and an Integrator, with Mark Winters.
Mark Winters' passion is helping entrepreneurs get unstuck so they can pursue their freedom. Depending on the unique situation, Mark's talent for introducing…
Build a Better Agency PodcastEpisode 101: Lead Your Business with Clearly Defined Principles, with John Rossman.
John Rossman is Managing Director at Alvarez and Marsal, a keynote speaker, and an author. John is an expert at crafting and assisting clients to implement…
Build a Better Agency PodcastEpisode 100: Different Ways to Structure Your Agency and Still Make Money, with Drew McLellan.
Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew's unique vantage point…
Build a Better Agency PodcastEpisode 99: How to Nurture Relationships to Build Your Network, with David Fisher.
David J.P. Fisher (D. Fish) is a speaker, coach, and best-selling author of 7 books including the best-selling "Hyper-Connected Selling: Winning More Business…
Build a Better Agency PodcastEpisode 98: How to Talk to Prospects to Win Their Business, with Robin Boehler.
Robin Boehler is a co-founder of Mercer Island Group, a boutique Marketing and Management Consultancy, a pre-eminent agency search consultant to clients and…
Build a Better Agency PodcastEpisode 97: Everything You've Ever Wanted to Know About Podcasting, with Rob Walch.
Rob Walch was inducted into the Podcasting Hall of Fame in 2016. Rob is the Vice President of Podcaster Relations for Libsyn (LSYN) having joined Libsyn in…
Build a Better Agency PodcastEpisode 96: Driving Leads and Sales Through Conversion Optimization, with Justin Christianson.
Justin Christianson is a 15-year digital marketing veteran and #1 bestselling author of "Conversion Fanatic: How to double your customers, sales and profits…
Build a Better Agency PodcastEpisode 95: How to Build a Leadership Team That Makes Your Agency Better, with Drew McLellan.
Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew's unique vantage point…
Build a Better Agency PodcastEpisode 94: How to Find and Get the Right Speaking Engagements, with Gene Hammett.
Gene Hammett turns everyday entrepreneurs into FORCES of nature in their market. He sorts through the complexities of business strategies to help you "be THE…
Build a Better Agency PodcastEpisode 93: The Do's and Don'ts of New Business, with Lisa Colantuono.
Not only does Lisa believe in enduring partnerships that matter, but she actively participates in creating them. Having consulted on and managed agency reviews…
Build a Better Agency PodcastEpisode 92: Driving New Business Through a Great First Impression, with John Heenan.
John Heenan is a former Chief Marketing Officer / New Business Leader at a variety of small and mid-size agencies responsible for business development and…
Build a Better Agency PodcastEpisode 91: Creating Content that Attracts the Right Clients, with C.C. Chapman.
C.C. Chapman describes himself as a New England raised storyteller, explorer, and humanitarian. Others have described him as a thought leader in the online…